Ratings based on 967 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2025
Restaurants is close by, beach 20 min walk.
The hotel is quiet. The only thing is bathroom
In our room was small. No tub. As well.
But we loved being close to everything . Shops n food.
But overall a good stay . Bed was comfy ,
by A verified traveler
Posted 20 Jan 2025
by A verified traveler
Posted 19 Jan 2025
Great hotel with amazing staff!! Everything was perfect! Stayed in both the Sol and Luna rooms ! Both great but I preferred the Sol room… it was bigger!!
by A verified traveler from Portland
Posted 16 Jan 2025
Great spot in the middle of Old San Juan
Comment from Hotel Management
17 Jan 2025 by Fortaleza Suites Staff, Hotel Management
Thank you for choosing us , we really appreciate it, Best Regands !
by A verified traveler from Eugene
Posted 14 Jan 2025
Great location and reasonably priced. Ground floor rooms had no windows and stairs are steep. No elevator.
Comment from Hotel Management
14 Jan 2025 by Davyneshka, Hotel Management
Thanks for staying with us. We hope you arrived safely home, and we hope to have you again. It was a pleasure to have you. We appreciate your feedback!
by A verified traveler
Posted 13 Jan 2025
Great place!
Comment from Hotel Management
14 Jan 2025 by Davyneshka, Hotel Management
Thanks for staying with us. We hope you arrived safely home, and we hope to have you again. It was a pleasure to have you. We appreciate your feedback!
by A verified traveler
Posted 13 Jan 2025
This is a amazing hotel! The staff is amazing and friendly and very helpful in a quick manner. Clean and convenient ! Has coffee and tea for guests. My third time staying !
Comment from Hotel Management
14 Jan 2025 by Davyneshka, Hotel Management
Thanks for staying with us. We hope you arrived safely home, and we hope to have you again. It was a pleasure to have you. We appreciate your feedback!
by A verified traveler from Philadelphia
Posted 13 Jan 2025
. It was perfect to walk all old san juan. Its a good place to sleep but the room i stood in was the most affordable and didnt had much space to walk around. I had a big suitcase and had to put it in top of the bed n leave it there all my stay because my bed was really tall n i even had to jump a little bit to go on top because im kinda short. The room had only the bed space and bathroom and a little tanle to put your stuff on. With no drawers to put your clothes.so the room is good for 1 or 2 days but not for a long stay because i stood for 5 days n it was hard for me to messed with my suitcase
Comment from Hotel Management
13 Jan 2025 by Davyneshka, Hotel Management
Thanks for staying with us. We hope you arrived safely home, and we hope to have you again. It was a pleasure to have you. We appreciate your feedback!
by A verified traveler
Posted 11 Jan 2025
Comment from Hotel Management
13 Jan 2025 by Davyneshka, Hotel Management
Thanks for staying with us. We hope you arrived safely home, and we hope to have you again. It was a pleasure to have you. We appreciate your feedback!
by A verified traveler
Posted 11 Jan 2025
Is the best place for stay at old San Juan ! You have everything close and it is really comfortable. I love it
Comment from Hotel Management
13 Jan 2025 by Davyneshka, Hotel Management
Thanks for staying with us. We hope you arrived safely home, and we hope to have you again. It was a pleasure to have you. We appreciate your feedback!
