Ratings based on 327 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Corrected review
Posted 25 Jul 2024 on HotelsI reviewed prior to this and feel bad that I said the staff was grumpy. It was late when we checked in and she was understandably tired. Not really grumpy, just not overly friendly. She was quiet and efficient.
Comment from Hotel Management
29 Jul 2024 by Valley Inn San Jose, Hotel Management
Dear Jean,Thank you for updating your review. We understand that late check-ins can be challenging, and we appreciate your understanding regarding the staff's demeanor. We’re glad to hear that the check-in process was efficient. If you have any further feedback or suggestions, please let us know. Your input helps us continually improve our service.Thank You,Valley Inn San Jose
by A verified traveler
Posted 17 Jul 2024
Great front desk help
Comment from Hotel Management
18 Jul 2024 by Valley Inn San Jose, Hotel Management
Dear Theresa,Thank you for your kind feedback! We're thrilled you had a great experience with our front desk team. Providing excellent service is our priority, and we're delighted that our team made a positive impression during your stay.We look forward to welcoming you back for another great stay in the future!Thank You,Valley Inn San Jose
by A verified traveler
Posted 26 May 2024
Convenient and safe for our short stay in San Jose
Comment from Hotel Management
28 May 2024 by Valley Inn San Jose, Hotel Management
Dear Ressy,We're delighted you found our location convenient and safe for your short stay in San Jose! Ensuring our guests' comfort and security is always our top priority. We're glad we could provide you with a welcoming and secure environment during your time here. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back again in the future!Thank You,Valley Inn San Jose
by A verified traveler
Posted 4 Mar 2024
It would be nice to have more than just 1 used wire coat hanger in the room for clothes Otherwise, it was a pleasant place to stay while in town for work.
by A verified traveler
Posted 4 Feb 2024
The front desk staff was not very friendly.
by A verified traveler
Posted 14 Oct 2023 on Hotels
It was nice and clean
by A verified traveler
Posted 29 Aug 2023 on Hotels
by A verified traveler
Posted 27 Jul 2023 on Hotels
by A verified traveler
Posted 2 Jul 2023 on Hotels
The place had lot's
by A verified traveler
Posted 23 May 2023
It was quite and realy staff members even upgraded my room for free
