Ratings based on 879 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
Gym was very limited. Sauna was nice. Spa tub not heated
by A verified traveler
Posted 14 Dec 2024
by A verified traveler
Posted 12 Dec 2024
The staff made concessions and we checked in early, good pleasant service, cleanliness, very tasty breakfast!!!
by A verified traveler
Posted 1 Dec 2024
by A verified traveler
Posted 28 Nov 2024
Clean
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 19 Nov 2024
from the staff easy check-in.
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Excellent spacious room, good standard, clean, all mod cons including room safe. Dining options nearby walking distance. Recommend.
Comment from Hotel Management
13 Nov 2024 by Meera Patel, Hotel Management
Thank you for taking the time out of your day to leave a five- star review for our hotel. On behalf of the staff here at Sure Stay by Best Western San Jose, we thank you and hope to see you again soon!
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Meera Patel, Hotel Management
I greatly appreciate your positive feedback towards our hotel. Thank you for staying with us at the Sure Stay by Best Western San Jose! We look forward to seeing you again in the future!
