Ratings based on 951 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Brand Experience Team, Hotel Management
Hi Andrew,Thank you for the perfect rating!Lilith#Team6
by A verified traveler from Morgan Hill
Posted 20 Nov 2024
good
Comment from Hotel Management
21 Nov 2024 by Brand Experience Team, Hotel Management
Hi Chloe,Thank you for the perfect rating!Lilith#Team6
by A verified traveler from San jose
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Brand Experience Team, Hotel Management
Hi Tina,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler from Morgan Hill
Posted 9 Nov 2024
good
Comment from Hotel Management
14 Nov 2024 by Brand Experience Team, Hotel Management
Hi Caly,Thank you for the perfect rating!! Maz K.#Team6
by A verified traveler from San jose
Posted 2 Nov 2024
by A verified traveler
Posted 2 Nov 2024
The non smoking room had cigarette burns on the blankets and mattress not to mention the blood drops on the curtain. It smelled like dog since animals are welcomed and the residents that live there smoke and have pitbulls barking.
Comment from Hotel Management
4 Nov 2024 by Brand Experience Team, Hotel Management
Hi Frank,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
by A verified traveler
Posted 31 Oct 2024
Small Motel right next to an overpass. Older building with no sound insulation. TV had 1/3 of the channels unavailable. Water pressure was a laughable trickle making washing yourself difficult.
Comment from Hotel Management
1 Nov 2024 by Brand Experience Team, Hotel Management
Hi Chris,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
by A verified traveler
Posted 30 Oct 2024
Seems like the guy in the room next to me was selling drugs, shady people walking around outside, walls are very thin, which makes it noisy from anyone walking by or talking outside
Comment from Hotel Management
31 Oct 2024 by Brand Experience Team, Hotel Management
Hi Don,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6
by A verified traveler
Posted 9 Oct 2024
No fridge or microwave
Comment from Hotel Management
10 Oct 2024 by Brand Experience Team, Hotel Management
Hi Andrew,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Customer Care Team, Hotel Management
Thanks for your recent rating. Your input is highly valuable to us as we continuously strive to enhance our services. We hope your experience with us was enjoyable, and we would love to host you soon. If there are any areas where we can improve or if you have any suggestions for us, please do not hesitate to share them. Your feedback helps us ensure that we meet and exceed your expectations. Many thanks once again, and we look forward to your next visit.
