Ratings based on 149 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
It’s very clean and nice. The people are great. I enjoy staying there.
Comment from Hotel Management
19 Nov 2024 by Anna, Hotel Management
Dear Mr. Travis, Thank you for the positive feedback! I’ll make sure to share it with the team as well. We’re all committed to delivering great results, and it’s encouraging to know we’re on the right track. Looking forward to seeing you again..
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Anna, Hotel Management
Dear Dante, Thank you so much for your kind words! We're thrilled you had a great experience and appreciate your support.Management
by A verified traveler
Posted 18 Nov 2024
Very thin walls, and underneath the room telephone there are roaches
Comment from Hotel Management
18 Nov 2024 by Guest Services, Hotel Management
Hi Wakeem,Thank you for sharing your feedback. We’re really sorry to hear about your experience and truly apologize for not meeting your expectations. We strive to offer exceptional service and quality, and it seems we missed the mark during your visit. Your comments about the the bugs and quality of our room are concerning, and we’ll be addressing this with our team to make improvements.
by A verified traveler
Posted 18 Nov 2024
Yes
Comment from Hotel Management
18 Nov 2024 by Guest Services, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. It’s always our goal to provide excellent service, and we’re so glad that it made a difference for you!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Guest Services, Hotel Management
Dear Ms. Lopez,Thank you so much for your positive reveiw! I’m thrilled to hear that you had a positive experience and that our hotel met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for your support!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Front Desk, Hotel Management
Thank you for your feedback! we hope to see you again.
by A verified traveler
Posted 12 Nov 2024
Anna was amazing as always!
Comment from Hotel Management
12 Nov 2024 by Anna, Hotel Management
Dear Kenneth, Thanks so much for the positive feedback! It’s great to know that my efforts are making a difference. Hope to see you again. Thank youManagement
by A verified traveler
Posted 10 Nov 2024
Hreat
Comment from Hotel Management
10 Nov 2024 by Guest Services, Hotel Management
Thank you so much for your positive reveiw! I’m thrilled to hear that you had a positive experience and you found it Great. Your feedback means a lot to us and motivates us to keep doing our best. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for your support!
by A verified traveler
Posted 9 Nov 2024
I pay for 2 bed thay give me only ona ,no acceptable ,😠
Comment from Hotel Management
9 Nov 2024 by Guest Services, Hotel Management
Thank you for sharing your feedback. We are truly sorry to hear that your experience didn’t meet your expectations. If you wished to change your room type, please inform the front desk and we would be happy to accomodate to the best of our ability. We strive to provide the best service, and it’s clear we missed the mark this time.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Anna, Hotel Management
Dear Kevin, Thank you so much for your kind words! We're thrilled to hear that you're happy with both our service and the product. Your feedback means the world to us, and it's wonderful to know that we were able to meet your expectations. Thanks again for the 10/10 review. Hope to see you soon. Management
