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Hotel Novo

3.0 star property

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Photo gallery for Hotel Novo

Breakfast, lunch, dinner served; Regional cuisine
Lobby
Interior entrance
Interior entrance
In-room safe, desk, rollaway beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

In-room safe, desk, rollaway beds, free WiFi

Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
Desk
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

In-room safe, desk, rollaway beds, free WiFi

Triple Room

Highlights

Air conditioning
Refrigerator
LED TV
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
Desk
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

In-room safe, desk, rollaway beds, free WiFi

Quadruple Room

Highlights

Air conditioning
Refrigerator
LED TV
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
Desk
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
100m N. del Hospital San Juan de Dios, Calle 14 Av Central y Primera, San José, San Jose

What's nearby

  • Mercado Central - 5 min walk - 0.5 km
  • Central Park - 8 min walk - 0.7 km
  • Morazan Park - 13 min walk - 1.1 km
  • Sabana Park - 18 min walk - 1.5 km
  • National Stadium of Costa Rica - 4 min drive - 2.9 km

Getting around

  • San Jose Pacific Station - 18 min walk
  • Juan Santamaria Intl. Airport (SJO) - 27 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Crokante - ‬2 min walk
  • ‪Soda Tala - ‬5 min walk
  • ‪Bar Restaurante Pio Pio - ‬3 min walk
  • ‪Cafetería Merayo - ‬2 min walk

About this property

Hotel Novo

Hotel near Sabana Park
Free cooked-to-order breakfast, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hotel Novo. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also find perks like:
  • A front-desk safe, tour/ticket assistance, and meeting rooms
  • Luggage storage, a vending machine, and multilingual staff
  • A 24-hour front desk, a banquet hall, and an elevator
Room features
All guestrooms at Hotel Novo feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LED TVs with satellite channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Hotel Novo San Jose
Hotel Novo
Novo San Jose
Hotel Novo Costa Rica/San Jose
Hotel Novo Hotel
Hotel Novo San José
Hotel Novo Hotel San José

Frequently asked questions

Is Hotel Novo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Novo?

This hotel doesn't offer parking.

What time is check-in at Hotel Novo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Novo?

Check-out is at noon.

Where is Hotel Novo located?

Located in Merced, this hotel is within 1 mi (2 km) of Precolumbian Gold Museum and Sabana Park. Mercado Borbón and Mercado Central are also within 10 minutes. San Jose Pacific Station is 18 minutes by foot and San Jose Cemetery Station is 20 minutes.

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Hotel Novo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 72 out of 236 reviews
Rating 8 - Good. 110 out of 236 reviews
Rating 6 - Okay. 36 out of 236 reviews
Rating 4 - Poor. 9 out of 236 reviews
Rating 2 - Terrible. 9 out of 236 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

Staff is very nice and food is great
Stayed 1 night in Jan 2025

8/10

Nice hotel, to stay one night. The area doesn't look very safe
Stayed 1 night in Jan 2025

6/10

Good location in San Jose and close to bus station to/from airport. The staff was great. Didnt try the breakfest.
Stayed 3 nights in Nov 2024

8/10

Very well located. Closed by parking are very expensive. Quite noisy between 5AM and midnight (note that i live country side). price is good for the location
Stayed 4 nights in Jan 2025

8/10

Good and cheap hotel near the city center. Excelent included breakfast.
Stayed 1 night in Dec 2023

6/10

It was ok for the price. Breakfast was ok. It's in a dodgy area, so don't go outside after dark on your own and keep phones, jewellery and valuables out of sight
Stayed 3 nights in Jan 2025

6/10

Near central market
Stayed 3 nights in Jul 2024

10/10

Loud traffic early in the morning and loud music in the evening.
Stayed 2 nights in Jan 2025

10/10

Great staff. The only con was the low water pressure in the shower. Bear in mind that there's constant music from shops around during the whole day, if your room faces the street (it didn't matter to me in general, just when I had online meetings 😂)
Stayed 5 nights in Dec 2024

10/10

Hotel Novo is a plain, decent hotel. Everything works. The staff is friendly and helpful. Good rates, with a good breakfast included. The neighborhood is typical of a busy city. Best of all, the hotel is around the corner from Avenida Central, a long, lively pedestrian mall that includes the vibrant Mercado Central.
Stayed 2 nights in Jul 2024

8/10

Great place to stay if you want to get a real feel for San Jose. It’s not super pretty but I felt safe and it had everything I needed
Stayed 3 nights in Aug 2024

10/10

The hotel is reliable and functional. The staff were friendly and helpful. The block in front of it isn't that great, but it's around the corner from the pedestrian mall that leads to the mercado and other shopping, food, and drinks. Very convenient. Good value.
Stayed 2 nights in Jul 2024

8/10

Very convenient for the centre of San Jose. The rooms and bathroom were dated but clean. It was noisy at night as in the centre but ear plugs did the trick
Stayed 1 night in Feb 2024

8/10

The Hotel Novo was as described, great staff, hotel could do with some tlc but I was only one night here arriving late from the airport and heading to the Pacific next day. Room was clean, bed was comfy, WiFi worked fine and breakfast was much appreciated. Couldn't adjust the air con but that could have been user error from my side. Can't really complain from a price/quality point of view. Also there was no noise but I was not on the street side. Really handy if you are using the bus station.
Stayed 1 night in Feb 2025

8/10

Right around the corner of the hotel is the central avenue. There are museums, parks, central market on both sides of the avenue. I can walk to them in less than 30 mins. It is also closed to various bus stations, such as the NICA, TICA and Terminal 7.10. In the night time, I prefer to take UBER. The staff are very nice. The hotel provided breakfast. The room is exactly same as the pictures.
Stayed 6 nights in Nov 2024

6/10

It sufficed. Some of the fixtures and fittings (electrical sockets) did not work, could be cleaner, a bit run down and in a run down neighbourhood. Not too bad a place, also not too good
Stayed 1 night in Dec 2024

8/10

The staff was exelent. clean rooms
Stayed 5 nights in Aug 2022

2/10

The Hotel is located in the worst part of San Jose, there were people sleeping on the sidewalks which was piled with garbage, you were warned not to go out the Hotel during the night, I requested a refund of part of the fees, but they refused, I spent three nights and had to move to a safer area in San Juan, San Jose.
Stayed 8 nights in Dec 2024

10/10

We took the local bus from San Jose airport to the Tuasa bus station. Just a short walk from the station brought us to Novo hotel, which is located in the thick of the city. Walking from the hotel to the National Museum and other sights was easy and interesting, with shops, buskers and street sellers to explore on the way. The hotel itself is a little dated, but our room was big with a comfortable bed, got walk - in shower, fridge, good a/c and TV. The 24 hour reception gave us easy check out when we left at 5am to catch the bus back to the airport. This was a great place to stay in San Jose.
Stayed 2 nights in Aug 2024

10/10

Great location! You can walk to nearby shops, parks, restaurants, and a bus station that goes to the airport. I love that we can leave our luggage and they have a place to hold it so we can drop our car off. The on-site restaurant is delicious and the staff are friendly and helpful. The room was clean and the bed was comfy. The street traffic can get a little noisy but I can easily fall back asleep. I have stayed here before and will continue to do so in the future.
Stayed 1 night in Jul 2024

8/10

Room was a good size, very clean, good air condition, large bright windows, comfy double bed, clean bathroom with hot shower, tv worked fine many English channels, felt secure, and quiet, decent breakfast in the morning, helpful friendly staff. Location convenient where Paseo Colon meets Avenida Central close to Central Market. The area requires caution at night. Overall was pleased with the hotel which offers a lot for the relatively inexpensive price, my girlfriend and I would definitely go back.
Stayed 2 nights in Mar 2024

8/10

To much noise every night outside the hotel.
Stayed 4 nights in Feb 2024

8/10

Its an ok place to stay at for 50 dlls a night. Beware that it is located at the very downtown of San Jose so besides the fact that fortunately I didnt go through any inconvenieces it still seemed somewhat unsafe specially if you are traveling with your girlfriend or kids. Dont expose them. Tourist locations are located nearby, I walked to those. Hotel functions were ok except for the fact that the water was coming out warm instead of hot. The staff was attenentive and helpful
Stayed 2 nights in Jun 2024

10/10

Hotel Novo is located in the perfect location for walking San Jose. You can hear and feel the hustle and bustle of the city. If you want quiet and peaceful, this is not the place for you but to "feel" the city of San Jose in your bones, stay right here! The staff is great from the front desk to the cleaning personnel to the dining facility. Don't miss the chance to experience San Jose to the fullest! Wake up early to the sounds of the street and let those same sounds lull you to sleep at night. I will definitely return to the Hotel Novo!
Stayed 9 nights in Feb 2024

6/10

Ok
Stayed 2 nights in Jun 2024