Ratings based on 229 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Unfortunately, it was a disappointing experience. The room was tiny, A/C kept making a terrible noise. The area had a lot of homeless people.
Comment from Hotel Management
23 Dec 2024 by Hotel Milan, Hotel Management
Hi Levgen we are sorry about the bad experience, the size of therron is according to the kind of room you choose, and about the homeless, is something out of our palm the hotel is in the city, so there are some homeless, however the place is osrrunded by securyty, and the police station is aorun 150meters from the hotel, so it covers the whole area and the hotel, whicj it makes it very safe. Good trip and Merry Christmas.
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
3 Dec 2024 by Hotel Milan, Hotel Management
Buenas tardes, ha sido un gusto servirle y esperamos que pronto regreses. Bienvenido y esperamos que tengas buen retorno a casa.
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
3 Dec 2024 by Hotel Milan, Hotel Management
Muchas garcias Hiroko por tus evaluaciones, deseo que tengas buen viaje, fue un gusto servirle.
by A verified traveler
Posted 2 Nov 2024
Not a huge fan of this hotel. Our room was extremely small, there was barely space around the bed to walk around. You can also hear everything going on in the hallways or in other rooms. Our bed sheets and comforters had a lot of stains on them. The bathroom was clean but again very small. The breakfast was ok but a bit limited. Also, there is no air condition, only a fan. Overall kind of disappointed with our stay.
Comment from Hotel Management
3 Nov 2024 by Hotel Milan, Hotel Management
Good afternoon Alejandra, we are very sorry that you were not satisfied with our facilities. I would like to tell you that the size of the rooms depends on the type of room you have selected. As for noise, we know how uncomfortable it is, but we will take it into account for the future and thus improve in the mentioned area. We greatly appreciate your comments, which help us to improve. We hope you have a good return home. Greetings!!
by A verified traveler
Posted 3 Oct 2024
I like everything
Comment from Hotel Management
3 Oct 2024 by Hotel Milan, Hotel Management
Kind regards. We are pleased to hear of your satisfaction with our service. We hope to have the honour of your visit. Have a safe trip home.
by A verified traveler
Posted 2 Oct 2024 on Hotels
Good
Comment from Hotel Management
2 Oct 2024 by Hotel Milan, Hotel Management
Thaks so much Windel, we really appreciate your coments, and for us it was a pleasure to asssit you.
by A verified traveler
Posted 2 Oct 2024
It was a nice place, and the safe was great.
Comment from Hotel Management
2 Oct 2024 by Hotel Milan, Hotel Management
Hi Thomas , it was a pleasure to assist you, and we really apprecaite your coments, that motivate us to imrove day by day to your satisfaction.
by A verified traveler from Richmondhill
Posted 1 Oct 2024
Its cleean, but many rooms don’t have windows to street or fresh air. And no one tells you when you wanna book . Expedia should take care of it
Comment from Hotel Management
2 Oct 2024 by Hotel Milan, Hotel Management
Hi Sharam, we appreciate your coment, which helps us to improve and we are sorry due to dissatisfied with the room, however it is specified in the reservations pages, and according availability, we would have loved to help you and change the room if it wold have been available. We apologize for the inconvenience and we hope you have a great return home. Best regards!
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Hotel Milan, Hotel Management
Saludos. Gracias por tu valoracion y visita, para nosotros esta es motivo de gratitud. Le deseamos un feliz viaje, le esperamos pronto.
by A verified traveler from Bloomfield
Posted 16 Sep 2024
Just good to sleep that’s all
Comment from Hotel Management
16 Sep 2024 by Hotel Milan, Hotel Management
Hello Jose Miguel, it's a pleasure to meet you, thank you very much for your comments, they help us to improve. We hope that you enjoy our hotel on your next visit.
