Ratings based on 976 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
quiet comfortable and convenient for convention
Comment from Hotel Management
12 Nov 2024 by RSM, Hotel Management
thank you for your feedback. We appreciate your business.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by UB, Hotel Management
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hilton San Jose. We hope to have the pleasure of welcoming you back to our hotel soon.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by UB, Hotel Management
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hilton San Jose. We hope to have the pleasure of welcoming you back to our hotel soon.
by A verified traveler
Posted 26 Oct 2024
Very nice hotel with very good restaurant and bar. Room was very clean and extremely comfortable. Close to performing arts theaters and other restaurants and coffee shops.
Comment from Hotel Management
26 Oct 2024 by RA, Hotel Management
thank you for your great feedback and response. We appreciate your business and looking forward to host you again.
by A verified traveler
Posted 25 Oct 2024
I picked this hotel mainly because of the hot tub, and it was out of service with no explanation the whole weekend I was there
Comment from Hotel Management
26 Oct 2024 by RA, Hotel Management
thank you for your great feedback and response. We appreciate your business and looking forward to host you again.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
24 Oct 2024 by UB, Hotel Management
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hilton San Jose. We hope to have the pleasure of welcoming you back to our hotel soon.
by A verified traveler
Posted 23 Oct 2024
Met my expectations
Comment from Hotel Management
24 Oct 2024 by UB, Hotel Management
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hilton San Jose. We hope to have the pleasure of welcoming you back to our hotel soon.
by A verified traveler
Posted 20 Oct 2024
10/10 experience at the Hilton San Jose. The room was clean and beautiful with a great view, and every single staff member was welcoming and went above and beyond with their service.
Comment from Hotel Management
20 Oct 2024 by UB, Hotel Management
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hilton San Jose. We hope to have the pleasure of welcoming you back to our hotel soon.
by A verified traveler
Posted 19 Oct 2024
Great location.
Comment from Hotel Management
20 Oct 2024 by UB, Hotel Management
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Hilton San Jose. We hope to have the pleasure of welcoming you back to our hotel soon.
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by UB, Hotel Management
Thank you for staying with us here at Hilton San Jose. We understand how important it is to provide our guests with a reliable, friendly stay experience and we apologize for not meeting these expectations. Your feedback is valuable to us, and we will use it to make the necessary improvements. We hope to have the pleasure of welcoming you back in the future.
