Ratings based on 480 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Great hotel 10/10. It was clean, the beds were very comfortable, and had great customer service. Would definitely recommend.
by A verified traveler from Arroyo Grande
Posted 31 Dec 2024
Outstanding check-in service by reception staff. Well lit parking area and generally felt safe as could be expected. Very clean hotel, feels brand new.
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Hilton Garden Inn San Jose Airport, Hotel Management
Thank you for your positive review! We hope to welcome you soon!
by A verified traveler from Chickamauga
Posted 27 Dec 2024
Good reliable restaurant recommendation.
Comment from Hotel Management
28 Dec 2024 by Hilton Garden Inn San Jose Airport, Hotel Management
We are so happy you enjoyed your stay with us and our restaurant on site! We hope to see you again soon!
by A verified traveler from Oakland
Posted 24 Dec 2024
Quiet & clean
Comment from Hotel Management
24 Dec 2024 by Hilton Garden Inn San Jose Airport, Hotel Management
Thank you for the positive review! We are so happy to hear that your stay was quiet and clean. Hope to see you soon!
by A verified traveler
Posted 23 Dec 2024
Love staying here
Comment from Hotel Management
24 Dec 2024 by Hilton Garden Inn San Jose Airport, Hotel Management
We are so happy to hear that you loved your stay with us! We hope to welcome you back very soon!
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Hilton Garden Inn San Jose Airport, Hotel Management
Thank you for the positive review! We hope to welcome you back in the future!
by A verified traveler
Posted 19 Dec 2024
Very friendly staff, made us feel like friends!!
Comment from Hotel Management
20 Dec 2024 by Hilton Garden Inn San Jose Airport, Hotel Management
We are so happy to hear that our staff was able to make your stay memorable! We hope to welcome you back soon!
by A verified traveler
Posted 15 Dec 2024
Room dirty with sticky bathroom floor, no transport to airport before 7am, mice bait boxes everywhere, very bad area of town.
Comment from Hotel Management
18 Dec 2024 by Hilton Garden Inn San Jose Airport, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 14 Dec 2024
If I’m paying “insert number” for a hotel room, I feel that breakfast should included. They wanted to charge me $24 each day for hotel breakfast… we all know what hotel breakfast taste like.
I was then hit with a $45 fee once I returned home. I was given a parking pass by the worker up front, but was never told it was $15/day to park on the facility. I would’ve parked on the road if I knew that was the case.
It’s just frustrating when hotels have these hidden fees. What ever happened to free parking, breakfast, gym, & pool. Overpaid for this property and will not be back.
Comment from Hotel Management
18 Dec 2024 by Hilton Garden Inn San Jose Airport, Hotel Management
We understand your frustrations, however, this property might not be for you! Please make sure to check hotels descriptions before making a reservation. Take care.
