Ratings based on 420 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Tempe
Posted 21 Dec 2024
Unfortunately the internet went down hard for 2 days. The last 2 visits were a ok.
by A verified traveler
Posted 19 Dec 2024
by A verified traveler
Posted 17 Dec 2024
by A verified traveler
Posted 15 Dec 2024
Did not ask for ID at check in or verify that the credit card was mine.
Had to go back and forth to the desk 3 TIMES TO GRT KEYS THAT WORKED AND THE ENDED UP HAVING TO SWITCH US FROM THE KING ROOM THAT WE RESERVED TO a 2 queen room.
The lady actually had the gall to say that I should be happy that I was not being charged an increased rate for the QUEEN ROOM.
TOTALLY UNPROFESSIONAL AND INCOMPETENCE SQUARED!
Comment from Hotel Management
18 Dec 2024 by Hampton Manager, Hotel Management
Christine,Thank you for choosing the Hampton Inn San Jose Cherry Ave for your business/leisure travel. I want to apologize for the comments made by my agent that assisted you. Please note, we will be speaking to our entire staff at the front desk. We look forward to see you again when your travels bring you back to San Jose.
by A verified traveler
Posted 8 Dec 2024
by A verified traveler
Posted 6 Dec 2024
by A verified traveler
Posted 4 Dec 2024
by A verified traveler from SAN DIEGO
Posted 2 Dec 2024
by A verified traveler
Posted 2 Dec 2024
Very clean and nice staff. i would recommend it to everyone.
by A verified traveler
Posted 22 Nov 2024
I like this place nice and clean
Comment from Hotel Management
23 Nov 2024 by Hampton Manager, Hotel Management
Dear Manuel,Thank you for choosing the Hampton Inn San Jose Cherry for your leisure/travel. We enjoyed having you here. I have shared your feedback with our time as a way to celebrate for making your stay a great stay.
