Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 31 Dec 2024
We had an amazing experience staying in this property. We would like to thank Jenifer for her help with the check-in, and check-out process, and planning for the day trips! Breakfast was good. My only concern is about the Bathroom condition. It is not up to a 4-star standard hotel, but it is just okay.
by A verified traveler
Posted 29 Dec 2024
I got to the hotel after midnight and the staff treated me so well, someone took all my luggages and took me to my room.
Really happy with my stay.
Breakfast is included and the check out is at 1.
I highly recommend this place.
by A verified traveler from Tacoma
Posted 28 Dec 2024
Good location, clean and quiet area, excellent service.
by A verified traveler
Posted 27 Dec 2024
Hotel staff, very clean but it lacks decorations and rooms too small, to cramped.
Loved the breakfast and the warm and kind staff. Too pricey
by A verified traveler
Posted 26 Dec 2024
by A verified traveler
Posted 24 Dec 2024
Very convenient to the airport and the best bargain in San Jose. The staff is superb; Daniel, the clerk, was exceptionally helpful.
Comment from Hotel Management
24 Dec 2024 by Front Desk Manager, Hotel Management
Thank you for your kind words! We’re delighted you found our location convenient and our hotel a great value. It’s wonderful to hear Daniel provided exceptional service—I’ll be sure to share your compliments with him.We look forward to welcoming you back on your next visit to San José!Best regards,
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Front Desk Manager, Hotel Management
Estimado James,Gracias por tu calificación de 4 estrellas en Expedia. Nos encantaría saber cómo podemos mejorar para ofrecerte una experiencia de 5 estrellas en el futuro.Esperamos darte la bienvenida nuevamente.
by A verified traveler
Posted 23 Dec 2024
I stayed there because I trust Marriott--and I was not disappointed.
Deck clerk Daniel went above and beyond to help me when my rental card wouldn't start.
Comment from Hotel Management
23 Dec 2024 by Front Desk Manager, Hotel Management
Dear Steven,Thank you for sharing your experience with us and for trusting Marriott for your stay. We're delighted to hear that we met your expectations and did not disappoint.We’re especially pleased to know that Daniel went above and beyond to assist you. Your kind words will certainly be shared with him, as we know he’ll appreciate the recognition.We look forward to welcoming you back in the future. Please let us know if there’s anything we can assist you with.Best regards,
by A verified traveler
Posted 16 Dec 2024
Excellent!
Comment from Hotel Management
17 Dec 2024 by Front Desk Manager, Hotel Management
Thank you for your wonderful feedback! We're thrilled to know that your experience with us was excellent. Your satisfaction is our top priority, and knowing we met your expectations motivates us to keep delivering exceptional service.We hope to have the pleasure of welcoming you back soon for another memorable stay!Warm regards,
