Ratings based on 975 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 30 Dec 2024
Cold breakfast used to be free, but not anymore, which is disappointing
by A verified traveler
Posted 30 Dec 2024
Room floors need better sweeping/dust mopping.
Staff were awesome.
by A verified traveler
Posted 29 Dec 2024
Very modern and clean
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 28 Dec 2024
by A verified traveler
Posted 26 Dec 2024
Nice hotel, close to scu
by A verified traveler
Posted 23 Dec 2024
So fast and easy, loved it
Comment from Hotel Management
25 Dec 2024 by CJ, Hotel Management
Dear Norma,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Christel EvangelistaFront Office SupervisorAC Hotel San Jose Downtown
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
25 Dec 2024 by CJ, Hotel Management
Dear LaToya,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Christel EvangelistaFront Office SupervisorAC Hotel San Jose Downtown
