Ratings based on 551 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Howard Vazquez - Tropicana Los Cabos, Hotel Management
Thank you for your rating, we look forward to your return.Kind regards
by A verified traveler
Posted 6 Nov 2024
The newly renovated Tropicana was having a soft opening. Staff was a little green and not all the rooms were open. That said it is still a lovely
place and a wonderful location to visit old town San Jose del Cabo. Staff was very anxious to make our stay overnight a wonderful experience and they did!
Have stayed at the Tropicana off and on for 30 years!
Comment from Hotel Management
14 Dec 2024 by Howard Vazquez - Tropicana Los Cabos, Hotel Management
We truly appreciate your feedback, we look forward to welcoming you back so you can experience the hotel in full operation.
by A verified traveler
Posted 8 May 2022
by A verified traveler
Posted 6 May 2022
by A verified traveler
Closed - Do Not Book
Posted 26 Apr 2022 on HotelsDO NOT BOOK THIS HOTEL!! It is closed, and according to shopkeepers nearby has been for some time. I had a confirmed, guaranteed reservation for the night of April 25, 2022 and went there to discover it wasn't open and was boarded up. I couldn't tell if it was closed permanently, temporarily, or perhaps in the process of an extended reservation. But they should be eliminated from taking reservations on Hotels.com
by A verified traveler
Posted 24 Apr 2022
Its closed! Under construction, why is this property listed!!!
by A verified traveler
Posted 22 Apr 2022
The property was closed upon arrival. We had to book a different hotel on the spot which cost us 3x the amount. Please credit my credit card asap! I have tried to reach out to someone since arriving to a closed hotel with no response!
by A verified traveler
Posted 19 Apr 2022 on Hotels
After booking the hotel we arrived to find it closed for remodeling, and looked like it hadn't been open for months. Don't book it!
by A verified traveler
Posted 18 Apr 2022
The hotel is closed for renovation but accepted my reservation. Nothing on Expedia even hints that the hotel is closed. We showed up with our bags in hand to check in and the hotel was boarded up.
by A verified traveler
Posted 18 Apr 2022
I was looking forward to stay at this location, as I have seen the property when at its restaurant, however, the location has been closed for more than a year according to the locals. It is very disappointing to book a place and arrive and find out it is closed. My husband and I have to find accommodations. Please take this property out of your list. As i mentioned before we were not the first ones to have this horrible experience.
