Ratings based on 990 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
This place is a cute hidden gem. Loved our stay the view was amazing, the staff was great and the food was delicious.
Comment from Hotel Management
28 Sep 2024 by The Management, Hotel Management
Dear Eric,I am happy to know that you had a good time with us.Our staff and I hope to be at your service again.Sincerely
by A verified traveler
Posted 25 Sep 2024
Definitely will go back again manager staff all mankind made us special and the food was excellent. We met the chef. He was nice to stop by and talk to us.
Comment from Hotel Management
26 Sep 2024 by d, Hotel Management
We are glad you enjoyed your vacation! Hope to see you back
by A verified traveler
Posted 25 Sep 2024
It was a wonderful place the employees the managers the staff great manners greet us when we arrive extra helpful. My husband had a knee replacement, made our vacation, fun and safe.
Comment from Hotel Management
26 Sep 2024 by D, Hotel Management
We are glad you enjoyed your vacation! Hope to see you back
by A verified traveler from Oakland
Posted 21 Sep 2024
As many reviews state, it is an older resort but it is impecably maintained, clean pool and rooms and the nicest staff. We chose to have only the breakfast included and it was great. Definitely we will return.
Comment from Hotel Management
23 Sep 2024 by D, Hotel Management
We are glad you enjoyed your vacation! Thank you for your comments!
by A verified traveler
Posted 20 Sep 2024
The place is comfy but to old. No microwave in the room wi-Fi signal to poor but the biggest problem was the restaurant. First my wife had hair on her food the on the 2nd day I found hair on my food I I brought it up to administration just to find out they said there’s nothing they can do about it. Very unhappy.
by A verified traveler
Posted 18 Sep 2024
Thank you all for a great customer service specially to Martin the cook, he is great and everything he makes tastes amazing.
Thanks
Comment from Hotel Management
18 Sep 2024 by The Management, Hotel Management
Dear Alberto,I am happy to know that you had a good time with us.I will let Martin know about your comments.We hope to be at your service again.Thank you for your visit.Sincerely
by A verified traveler
Posted 15 Sep 2024
Es un lugar hermoso muy amables todos y fue increíble
Comment from Hotel Management
15 Sep 2024 by D, Hotel Management
Gracias por sus comentarios
by A verified traveler
Posted 9 Sep 2024
Great staff, the pool was nice!
Comment from Hotel Management
9 Sep 2024 by The Management, Hotel Management
Dear Rubén,I appreciate your visit and your comments.We hope to be at your service again.Sincerely
by A verified traveler
Posted 6 Sep 2024
A nice older relaxing resort that is priced reasonably. Pool was nice. Area around was nice quiet and safe. Food was good. The place really needs to have a refrigerator in each room, this was the biggest disappointment. The TV remote has a button for Netflix but when pressed would only change the sound quality.
The shower head/water pressure was weak.
WiFi would not work in bathroom. Everything else was fine and enjoyable. Might consider staying here again in the future.
Comment from Hotel Management
6 Sep 2024 by D, Hotel Management
Thank you for your comments!
by A verified traveler
Posted 27 Aug 2024
The pool is extremely dirty. Zero options for food.. breakfast buffet was really bad. Not to mention that the rooms are poorly maintained.
Comment from Hotel Management
27 Aug 2024 by The Management, Hotel Management
Dear Leonardo,I am sorry for not fulfilling your expectations.We will continue working hard to keep our property in very good condition.Please accept my sincere apology..
