Ratings based on 8 Verified Reviews

3.4 out of 5
3.7 Room cleanliness
3.6 Service & staff
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 1 Jul 2022 on Orbitz
Dirty, room terrible
3 out of 5
by A verified traveler

Posted 22 Sep 2021
My husband was caught in the elevator doors and his hand and arm were badly bruised. The hotel took a report but refused to give us a copy. If it had been a child caught in the doors it would have possible done grave harm. We were supposed to stay at Secrets but their electricity was out so we were moved to Club Solaris. It was ok I guess. Just left a bad taste in our mouths with the elevator injury.
4 out of 5
by A verified traveler

Posted 1 Oct 2019
Overall our stay was amazing !! Pools were awesome, jacuzzi was great, the spa was wonderful, food was overall delicious!
5 out of 5
by A verified traveler

Posted 20 Feb 2019
This hotel is so nice, especially staff are excellent. Our kids really loved kids pool.
4 out of 5
by A verified traveler

Posted 16 Jan 2019
Overall facility is good compared to price. And the event for guests are satisfactory.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2018
1 out of 5
by A verified traveler

Posted 29 Dec 2018
This property is anything but all inclusive. Horrible staff have no knowledge of anything that goes on property and most of the time they want more money of any small things that needs to be get done. Pls stay awayfrom this property if you can as there must be much better all inclusive options in the area.
5 out of 5
by A verified traveler

Posted 8 Aug 2021
Todo bien. Muy amables y todo muy limpio Recomendable