Ratings based on 60 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2024 on Hotels
Stayed here for the 3rd time, no issues good clean room with very pleasant staff, will definitely stay here again.
by A verified traveler
Posted 20 Feb 2024
Comment from Hotel Management
21 Feb 2024 by GERENTE, Hotel Management
Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.
by A verified traveler
Posted 7 Jan 2024
Hi I checked in to this hotel but I did not lift the window shutter till later on in the day . I was shocked to see that I was living on a garage forecourt ! So I could not use the balcony or have the curtains open as people that were filling their cars with petrol could see ands practically walk into my room as it was on the ground floor it was Awful ! No staff at reception so u went for dinner and when I returned there was still no staff . I was tired so went to bed and left after breakfast and will never return .
by A verified traveler
Posted 11 Sep 2022 on Hotels
Comment from Hotel Management
12 Sep 2022 by gerente, Hotel Management
Gracias por su comentario su opinion es muy importante para nosotros
by A verified traveler
Terrible Stay - Left Early
Posted 14 Aug 2022 on HotelsBooked three nights here but left eaely. The air-conditioning dripped water onto the floor, even thugh they wanted the unit set no lower than 23C. The safe had no locking mechanism and the bathroom window would not lock. We complained and asked to change rooms. They said there was no free rooms but they would look at the aircon. Other than mopping the floor they did not fix the aircon. With 40C temperatures working air-conditioning is required. On leaving early, we complained to the manager. He simply shrugged and coildnt have cared less. Shocking customer service.
Reservé tres noches aquí pero me fui rápidamente. El aire acondicionado goteaba agua en el piso, aunque querían que la unidad no estuviera a menos de 23 ° C. La caja fuerte no tenía mecanismo de cierre y la ventana del baño no cerraba. Nos quejamos y pedimos cambiar de habitación. Dijeron que no había habitaciones libres pero que mirarían el aire acondicionado. Aparte de fregar el suelo, no arreglaron el aire acondicionado. Con temperaturas de 40C se requiere aire acondicionado en funcionamiento. Al salir temprano, nos quejamos al gerente. Simplemente se encogió de hombros y no le habría importado menos. Servicio al cliente impactante.
by A verified traveler
Posted 10 Feb 2022 on Hotels
Comment from Hotel Management
13 Mar 2022 by gerente, Hotel Management
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros
by A verified traveler
Small and friendly accommodation.
Posted 16 Oct 2021 on HotelsVery comfortable, clean accommodation at convenient location. Friendly staff but note that this is an ‘apartment hotel’ so faculties are appropriate to this time of accommodation. We would recommend the Hotel Mar Menor but note that it is situated close to fairly busy road so some traffic noise can be expected. If possible ask for a room that does not have view onto adjacent petrol station. A convenient and comfortable base if you are exploring the Mar Menor area.
Comment from Hotel Management
3 Nov 2021 by gerente, Hotel Management
Thank you for staying with us! Your opinion is very important to us
by A verified traveler
Posted 4 Sep 2021 on Hotels
Comment from Hotel Management
5 Sep 2021 by gerente, Hotel Management
Thank you for staying with us! Your opinion is very important to us
by A verified traveler
Central and clean
Posted 30 Aug 2021 on HotelsThis is a good hotel for business or house hunting as it is super central. The beach, market and a theatre are around the corner, there is a bus stop, lots of restaurants in walking distance, its all there.
The hotel is spotless and there is a continental breakfast included.
If you come for a holiday there are other hotels right on the seafront.
Comment from Hotel Management
2 Sep 2021 by gerente, Hotel Management
Thank you for staying with us! Your opinion is very important to us
by A verified traveler
Clean and friendly
Posted 1 Mar 2021 on HotelsClean and friendly, well located for the town with a pleasant cafe as part of the hotel. I would stay here again.
Comment from Hotel Management
6 Jul 2021 by gerente, Hotel Management
Thank you for staying with us! Your opinion is very important to us
