Ratings based on 1,409 Verified Reviews
2.7 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The staff was nice and friendly, but the hotel itself was, disgustingly dirty, out dated, and all around damaged from the floor to the ceiling. The base board are being held up by masking tape. The soap dispenser is covered in dust, scum, and grime. The furniture looked like it was all picked out from a dumpster in an ally. The bed headboards were dirty they looked as if something had been splashed onto them and it was running down the headboard and never cleaned off. Also when we opened the door to walk out of the room, the door handle broke off. I have never been so eager to leave a hotel, definitely would not recommend or go back ever again. This property brings great disappointment and shame to the Wyndham corporation.
by A verified traveler
Posted 17 Nov 2024
I liked it was in front of beach and close to restaurants and the the tourist areas. Friendly staff upfront. Only stayed for one night. I didn't like they had a 15 dollar p/day parking fee (it's not widely advertised as such), no elevator (we were placed on the third floor), black mold found on baseboards. Complete face-lift needed on the outside (i.e. paint, some stairs closed for remodeling, etc.).
by A verified traveler
Posted 16 Nov 2024
Property sent me a link to check in, to include my ID photo and vehicle info to “expedite check in.” Upon arrival, I had to re-check in and the clerk was lost. They now charge for parking, which wasn’t advertised when I booked. Clark was condescending. Room had live spiders IN the bed, was loud and not put together well. Outlets didn’t work. AC worked really well. We’ve been visiting this location for years, but I’m not sure we’ll be back.
by A verified traveler
Posted 13 Nov 2024
This property is in terrible condition. Pic on internet is misleading.
by A verified traveler
Posted 13 Nov 2024
The property needed repairs from a recent hurricane. The roof needed repair. My room had black mold. Floor moldings were off the wall.
by A verified traveler
Posted 13 Nov 2024
Breakfast was poor, limited accessibility due to unseen maintenance, surprise parking fee
by A verified traveler
Posted 7 Nov 2024
Property is still recovering from an earlier hurricane
by A verified traveler
Posted 4 Nov 2024
We didn't like anything. It was very ugly, the condition was terrible there were no drinking cups no ice buckets it was just horrible very bad I wouldn't give it a good review ever. it looks mothing like the pictures shown at all. don't ever stay there.
by A verified traveler
Posted 4 Nov 2024
Definitely was not worth 200. The toilet still had pee on it. Walls were dirty and peeling and has tape on them, from the top of the wall to the base boards. I was so cringe I couldn’t even sleep . Floor was very dirty and cigarette smoke outside the rooms are terrible. I didn’t feel comfortable or safe. I have photos and wish i can post them on here.
by A verified traveler
Posted 1 Nov 2024
Surprise excessive parking fee. Saw Two separate parties cancel at check in over parking fee
