Ratings based on 113 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 23 Sep 2024
Bathroom didn’t have ventilation smell humidity damp
Comment from Hotel Management
24 Sep 2024 by Robinson Moquillaza, Hotel Management
Buenos días Sr. Wilfredo, muchas gracias por la observacion, estaremos trabajando en ello.
3 out of 5
by A verified traveler from BOGOTA DC

Posted 10 Sep 2024
Bad noise from a fire alarm two days in a row
Comment from Hotel Management
10 Sep 2024 by Robinson Moquillaza, Hotel Management
Buen día Sr. Gerardo,Lamentamos que haya tenido que pasar por dichos inconvenientes que afectaron su estadía con nosotros. Estaremos trabajando en mejorar para prevenir este tipo de situaciones.
5 out of 5
by A verified traveler

Posted 6 Aug 2024
Comment from Hotel Management
28 Aug 2024 by Robinson, Hotel Management
Buenos días Sr. Carlos, muchas gracias por su puntuación, nos motiva a seguir brindando un excelente servicio!
5 out of 5
by A verified traveler from Colorado Springs

Posted 13 Jul 2024
Convenient place to stay by a beautiful park.
Comment from Hotel Management
25 Jul 2024 by Robinson Moquillaza, Hotel Management
Good morning Brianne, thank you so much for your review, it motivates us a lot.
5 out of 5
by A verified traveler

Posted 30 Jun 2024 on Hotels
Fernando was amazing. We also appreciated the early check in.
Comment from Hotel Management
1 Jul 2024 by Robinson Moquillaza, Hotel Management
Good morning!We really appreciate your review, it motivates us a lot!
5 out of 5
by A verified traveler

Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
24 Jun 2024 by Robinson Moquillaza, Hotel Management
Buenos días Larry, muchas gracias por tu review! nos motiva a seguir brindando el excelente servicio que nos caracteriza.Esperamos volver a tener pronto con nosotros.
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Robinson Moquillaza, Hotel Management
Dear Young Jun, we really appreciate your review, this helps us a lot! we hope we can see soon again.
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Robinson Moquillaza, Hotel Management
Buenos dias Sean! Nos alegra saber que tuviste una excelente estadía con nosotros.Te estaremos esperando en una próxima oportunidad.
3 out of 5
by A verified traveler

Posted 28 May 2024
Comment from Hotel Management
29 May 2024 by Robinson Moquillaza, Hotel Management
Buenas tardes estimado David. Muchas gracias por tu review, nos hubiera gustado saber los aspectos en los que podemos mejorar, sin embargo estaremos trabajando de manera general y te aseguramos que tu proxima visita será excepcional.
4 out of 5
by A verified traveler

Posted 22 Apr 2024
Good
Comment from Hotel Management
29 Apr 2024 by Robinson Moquillaza, Hotel Management
Buenos dias estimada LizbethMuchas gracias por tu review, esto nos motiva a seguir manteniendo e incluso mejorando el servicio que brindamos!¡Esperamos contar con tu visita en una proxima oportunidad!