Ratings based on 119 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
Great Dinner and Breakfast
by A verified traveler
Posted 9 Jan 2025
Very easy for tired travelers. Everything we needed was there. Comfortable beds, clean rooms, nice bathroom.
Definitely recommend.
by A verified traveler from Lincoln
Posted 9 Jan 2025
Beautiful local hotel! We loved staying there!!!
by A verified traveler
Posted 3 Oct 2024 on Orbitz
Comment from Hotel Management
4 Nov 2024 by Hotel Zima, Hotel Management
Buenas tardes don Edwin, muchas gracias por tomarse el tiempo para brindarnos la calificación, nos motiva a seguir mejorando.
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
16 Aug 2024 by Hotel Zima, Hotel Management
Muchas gracias por su visita estimado don Luis
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
31 Jul 2024 by Hotel Zima, Hotel Management
Muchas gracias por alojarse con nosotros.
by A verified traveler
Posted 25 May 2024
Bien
Comment from Hotel Management
21 Jun 2024 by Hotel Zima, Hotel Management
Muchas gracias por su puntuación
by A verified traveler from Cartago
Posted 18 Apr 2024
Perez Zeledon has few hotel, I have had the opportunity to stay in Los Crestones and Hotel del Sur, those are OK. I wanted to level up and stay in the supposed Perez Zeledon Best Western.
We paid for the more expensive room to get a king bed...This hotel is terrible, it has structural issues, you sit in the bet and it feels like the whole place is going to colapse, the shower is terrible, not very clean and the "hot" water comes and goes, you cannot take a 5 min shower without having to step out due to cold or very hot water.
And... not only that, at midnight someone had a party in their room!! so I had to go to the reception to have the security people to go to shut this people up.
We decided to leave due to the terrible experience currently dealing with the refund.
by A verified traveler
Posted 13 Apr 2024
The menu stated that fruit was included on any combination breakfast meal, but it was not.
Comment from Hotel Management
30 Apr 2024 by Hotel Zima, Hotel Management
Buenas estimado Harold. De parte del hotel disculpe si hubo algún mal entendido con el tema de las frutas en el menú del desayuno. Estamos para servirle
by A verified traveler
Posted 27 Mar 2024
Clean room, very friendly and helpful staff.
Comment from Hotel Management
29 Mar 2024 by Hotel Zima, Hotel Management
Hello dear Jeffery. Thank you very much for his comment. We're at your service
