Ratings based on 246 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
We only stayed a night and had to leave early due to an emergency. Staff was friendly, pool was nice enough and kids had fun with the pool toys provided. Food was ok as well.The view from our room was beautiful and really felt immersed in the jungle while inside the hotel with Toucan’s and iguanas sighted our first day. Good location to get to all the intown activities. The immediate vicinity outside the back of the room had a lot of trash and construction also happening which was distracting to the beauty. The day we left there was literally debris falling down in front of our door as they worked on an addition or remodeling next to/above our room. Was also extremely loud due to the construction which made naps for kids hard. I think if staying in San Ignacio this would still have been an OK choice but way overpriced and not good value for the money.
by A verified traveler
Posted 16 Jul 2024
The checking process was the most pleasant due to customer service agent was rude. However, the other front desk agent Christopher was ver friendly and very helpful.
I paid about $700US for two bedrooms suite a night. I personally don’t think this hotel is worth the price. The carpet in the hotel is worn out and needs cleaning. The throw pillows and rugs in our rooms were very dusty. The hot tub on the balcony was dirt. The hotel it needs some repair and upkeep to charge this price for a room.
On a positive note, the restaurant was best food I tasted in Belize. I traveled to 4 districts in Belize on this trip and I highly recommend this restaurant.
All of the food were delicious, I told the restaurant manager to make sure to keep that cook because the restaurant is part of the hotel.
by A verified traveler
Posted 21 Jun 2024
by A verified traveler
Posted 2 Jun 2024 on Hotels
The resort was really nice, staff were wonderful. We loved the green iguana conservation project!
Location was close, and walkable to town. We enjoyed our stay and would stay again if in the area.
by A verified traveler
Posted 21 May 2024
My sister and I loved our stay here! The restaurant is great, the staff is so helpful getting excursions booked, and the iguana project is wonderful. The photos do not do this place justice. Sitting by the pool as the sun began to go down and all the lights were on was simply beautiful! The hotel is on a big hill, so while I did do a lot of walking because town is very close - that may not be for everyone!
by A verified traveler
Posted 3 May 2024
The Resort was lovely. Jungle atmosphere, variety or birds and monkeys in the trees around the property. Fantastic room, staff friendly and helpful with events, restaurant delicious and pool serene. Great bar.
by A verified traveler
Posted 23 Apr 2024
I and my husband stayed for 3 nights at the hotel and we loved it! Our room was comfortable and the garden view is beautiful. The staff is very friendly. We loved the iguana project.
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 29 Mar 2024
Just stay here. You’ll be very glad you did.
by A verified traveler
Posted 28 Mar 2024
Great food and beautiful surroundings
