Ratings based on 307 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
A beautiful serene place to spend a few relaxing days ! Staff was amazing! Our every need was met!
by A verified traveler
Posted 19 Nov 2024
Lovely, peaceful, commodious, great cocktails & dining, delightful staff, native wildlife, nice pool, sitting on balcony listening to the river & rain are just some of the pleasures to be had.
Unfortunately, we came with Tropical Storm Sara, so there were no river activities or tours available. The inversion factor with the weather caused the neighboring cabins woodsmoke from their fire to pour into our cabin and I suffered asthma attacks our entire stay. The cabins aren’t air conditioned so my husband was so uncomfortable because I had to have the cabin closed up. Factors of our timing & placement within the fully booked resort and not the resort’s fault. Just something to consider as you book. Don’t come during hurricane season or if you have asthma.
Our family of four are all gf for health reasons, not by choice. The dining staff went to great lengths to prepare safe dishes to eat for us which was greatly appreciated!
by A verified traveler
Posted 17 Nov 2024
What a beautiful resort buried deep in the jungle. I appreciated how friendly all the staff was, and they genuinely seemed to want my son and I to have a great stay. We were offered a complimentary bird-watching tour, which was nice, and we elected a resort sponsored tour of the Barton caves, which was magnificent!
Daily breakfast is good, with fresh pancakes and fruit. Bartenders are all nice and make a good drink. Thanks so much!
by A verified traveler
Posted 16 Nov 2024
Fantastic resort! We loved everything about it. What you may want to know: staff was just amazing! Getting there was tricky, but not too hard. All paved roads from the airport to the drive, but the driveway is long and unpaved. They take care of your bags and if needed you can drive up to your walkway to your bungalow. No TV, in room but I didn't need or want one. The restaurant and bar areas are open air, allowing a view of the jungle and the river. Food was great, and not expensive, 2 new specials every night. Bar drinks about 9 compared to 15 in San Pedro. They will set up any trips or events you want to do ahead of time, ring coffee and banana bread to your door at 7 am. Hike, walk, be lazy in your dip pool on your private deck, or go to the main pool. Lunch available at the pool. Everything surounded by beautiful jungle plants, trees, flowers. They out out fruit for the birds in the morning by the restaurant, so we saw Tuccans, iguanas, and one evening we saw an armadillo. All the staff is friendly and calls you by name. Amazing place. We will be back.
by A verified traveler
Posted 16 Nov 2024
Amazing place. Staff were incredible. Would love to come back.
by A verified traveler
Posted 15 Nov 2024
by A verified traveler from Pembroke Pines
Posted 13 Nov 2024
For the price, I expected more. it wasn't anything special. But the staff is awesome. There is no AC in the rooms or on property so comfort level will have to be adjusted.
by A verified traveler
Posted 10 Oct 2024
My husband and I had an amazing experience. It far exceeded our expectations. A beautiful little resort in the rainforest. All of the staff were so nice. All welcoming, friendly, and accommodating. We will definitely be staying here again. I cannot say enough nice things. They really took care of us and made our stay magical.
by A verified traveler
Posted 14 Aug 2024 on Travelocity
by A verified traveler
Posted 8 Aug 2024 on Hotels
