Ratings based on 108 Verified Reviews
4.7 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
The property was nice but the cabin we stayed in was moldy. I wouldn’t stay again.
by A verified traveler
Posted 15 Nov 2024
My brother and I had an excellent stay at Falling Leaves lodge. The room was big, spacious and comfortable. Ms. Paula and the entire staff were superb. The entire staff made us feel welcome and were available for any assistance, if needed. The view of the city from the restaurant was amazing.
Comment from Hotel Management
18 Nov 2024 by Management, Hotel Management
Hi Ms. Corona, Thank you for the great review, it was our pleasure having you here with us.
by A verified traveler
Posted 10 Oct 2024
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Comment from Hotel Management
10 Oct 2024 by Management, Hotel Management
Hi John, Thank you for the great review. Thank you for choosing to stay with us.
by A verified traveler
Posted 23 Sep 2024
Good location , friendly staff
Comment from Hotel Management
28 Sep 2024 by Management, Hotel Management
Hi Ms. Cherie, Thank you for the great review, we really appreciate it.
by A verified traveler
Posted 23 Sep 2024
Having visited a lot 9f hotels, this is the first time, I got a hand written personalized welcome card and I appreciate it very much. The staff was extremely helpful as reception was warm, cordial and friendly. The room had a king size and a queen size bed. The room was clean and spacious, wonderfully decorated and beautiful.
Comment from Hotel Management
28 Sep 2024 by Management, Hotel Management
Hi Ms. Cynthia, Thank you for the great review, we really appreciate it.
by A verified traveler
Posted 11 Sep 2024
Excellent service. Very prompt.
Comment from Hotel Management
14 Sep 2024 by Management, Hotel Management
Hi Arun, Thank you for the great review. I am happy you got to do your tour activities.
by A verified traveler
Posted 28 Aug 2024
Falling Leaves is the best! It is quiet and is just beautiful on-site. The restaurant is great just as the service. The staff are so friendly and very accommodating. Helped with tours and transportation- a plus! The room was clean and bed was comfy. I will stay here again for sure!!
Comment from Hotel Management
29 Aug 2024 by Management, Hotel Management
Hi Regina, Thank you once again for another great review. It is always a pleasure having you here with us.
by A verified traveler
Posted 14 Aug 2024
Comment from Hotel Management
15 Aug 2024 by Management, Hotel Management
Hi Kevin, Thank you for the great review, we really appreciate it.
by A verified traveler
Posted 11 Aug 2024
Great property surrounded by the jungle! Short walk or drive into town. Staff was helpful and very friendly.
Comment from Hotel Management
12 Aug 2024 by Management, Hotel Management
Hi Megan, Thank you for taking the time to send us a great review. We really appreciate it. Thank you for choosing to stay with us at Falling Leaves Lodge!
by A verified traveler
Posted 8 Aug 2024
Comment from Hotel Management
9 Aug 2024 by Management, Hotel Management
Hi Victor, thank you for taking the time to send us a review, we really appreciate it.
