Ratings based on 352 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Oct 2024
by A verified traveler
Very nice place, amazing breakfast and great servi
Posted 25 Apr 2024 on Hotelsby A verified traveler
Posted 19 Apr 2024 on Hotels
Room too small
by A verified traveler
Posted 29 Oct 2023
We loved our stay here! The breakfast was incredible! The room is big and the staff are wonderful! Loved the pool and grassy lounge area! Walking distance to restaurants and shopping.
Comment from Hotel Management
30 Oct 2023 by Relais Santa Chiara , Hotel Management
Dear Jennifer, thank you so much for your kind review! We are very happy you spent a nice holydays with us. Hoping to welcome you again in Tuscany.
by A verified traveler
Posted 23 Oct 2023
Lovely little place
Comment from Hotel Management
30 Oct 2023 by Relais Santa Chiara , Hotel Management
Thank you Ben for your review. We hope to welcome you again in Tuscany!
by A verified traveler from Rancho Cordova
Posted 14 Oct 2023
I had a wonderful stay. Everything was perfect!
Comment from Hotel Management
30 Oct 2023 by Relais Santa Chiara , Hotel Management
Dear Iuliana, many thanks for your kind review. Happy to read sucha a beautiful comment. Look for welcoming you again in Tuscany!
by A verified traveler
Posted 27 Sep 2023
Comment from Hotel Management
29 Sep 2023 by Relais Santa Chiara , Hotel Management
Thank you Helen for your review. Hoping to welcome you next summer.
by A verified traveler
Posted 27 Sep 2023
Comment from Hotel Management
29 Sep 2023 by Relais Santa Chiara , Hotel Management
Thank you Lee, we look for welcoming you next summer in Tuscany.
by A verified traveler
Posted 24 Sep 2023 on Hotels
Comment from Hotel Management
2 Oct 2023 by Relais Santa Chiara , Hotel Management
Thank you for your review. Hoping to welcome you next summer.
by A verified traveler
Posted 19 Sep 2023
Overall, the property was nice but the reason I give it three stars is because I booked a room with a hill view and they gave me a completely different room with a view of the parking area and a house. They claim they overbooked the rooms but upgraded us to a “Suite”. They didn’t inform us of this until I complained about it and acted as if there was no problem at all. Had I known this I would have booked another property because let’s be honest, the view is everything in Tuscany. Not an awful experience but I would probably recommend booking another property if a balcony view is a priority for you.
Comment from Hotel Management
2 Oct 2023 by Relais Santa Chiara , Hotel Management
Thank you for your review. We gave you a free upgrade in Suite, a very comfortable room. Instead of a very small room. We are very sorry you did not appreciate it. We hope to welcome you next summer in Tuscany.
