Ratings based on 142 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Friendly staff
Comment from Hotel Management
18 Nov 2024 by Erlinda Vega Mercado, administrator, Hotel Management
Dear guest:We appreciate your score for the service received. It is always a pleasure for us to offer the best service to our clients. We are glad that this commitment has been reflected in your visit. We hope to be able to offer you our services on a future occasion.
by A verified traveler from Orlando
Posted 16 Sep 2024
The floor could've been cleaner. Otherwise everything else was good. I felt safe at my alma mateur. I had clean towels everyday, garbage was taken out except Sunday. Space was very good. A nice studio.
Comment from Hotel Management
17 Sep 2024 by Deborah Laureano Front desk, Hotel Management
Dear Ms. Priscilla, We are grateful that you have chosen us for your stay and have taken your time to evaluate us. Your comments are very important to us. We are sorry for the inconvenience with the floor. We want to inform you that we are working on the matter to solve it. We remain at your entire disposal.
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
21 Aug 2024 by Erlinda Vega Mercado, administradora, Hotel Management
Estimado cliente:Agradecemos su puntuación por el servicio recibido. Siempre es un placer para nosotros ofrecer el mejor servicio a nuestros clientes. Nos alegra que este compromiso se haya visto reflejado en su visita. Esperamos poder ofrecerle nuestros servicios en una próxima ocasión.
by A verified traveler from Sunnyvale
Posted 29 Jul 2024
Rooms were spacious and clean with tons of storage. University campus looked nice. Google maps shows the wrong location on campus and security at campus gates didn't know where the hostal was. It's across from the running track. Harder to find at night and not all gates to campus were open at night so I had to drive around. Plenty of parking.
Comment from Hotel Management
21 Aug 2024 by Erlinda Vega Mercado, administrator, Hotel Management
Dear guest:Thank you for taking the time to write such a detailed review. All your comments are essential to improve our service. We will ensure that your complaints are transmitted to everyone.
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
29 Jul 2024 by Erlinda Vega Mercado, administrator, Hotel Management
Dear guest:We appreciate your score for the service received. It is always a pleasure for us to offer the best service to our clients. We are glad that this commitment has been reflected in your visit. We hope to be able to offer you our services on a future occasion.
by A verified traveler
Posted 21 Jul 2024
Comment from Hotel Management
23 Jul 2024 by Erlinda Vega Mercado, administradora, Hotel Management
Estimado cliente:Agradecemos su puntuación por el servicio recibido. Siempre es un placer para nosotros ofrecer el mejor servicio a nuestros clientes. Nos alegra que este compromiso se haya visto reflejado en su visita. Esperamos poder ofrecerle nuestros servicios en una próxima ocasión.
by A verified traveler
Posted 23 Jun 2024
Exelente servicio y facilidades lo unico que los matress son muy incomodos
Comment from Hotel Management
22 Jul 2024 by Erlinda Vega Mercado, administradora, Hotel Management
Estimado cliente:Agradezco tus comentarios sobre nuestro hotel. Nos hace sentir orgullosos dxe que nuestro servicio haya sido de su completo agrado. Si va a volver a nuestra localidad, no dude en llamarnos.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
14 May 2024 by Erlinda Vega Mercado, administradora, Hotel Management
Estimado cliente:Gracias por haber dejado su comentario. Nos esforzamos por lograr que la experiencia de nuestros clientes sea la mejor. Realmente lamentamos el no haber podido lograr sus expectativas en esta oportunidad.. Sin embargo, nos reiteramos a sus órdenes para futuras ocasiones.
by A verified traveler
Posted 20 Apr 2024 on Hotels
Comment from Hotel Management
22 Apr 2024 by Erlinda Vega Mercado, administradora, Hotel Management
Estimado visitante:Agradecemos su puntuación por el servicio recibido. Siempre es un placer para nosotros ofrecer el mejor servicio a nuestros clientes. Nos alegra que este compromiso se haya visto reflejado en su visita. Esperamos poder ofrecerle nuestros servicios en una próxima ocasión.
by A verified traveler
Posted 1 Apr 2024
Like: Cleanliness, safety
Comment from Hotel Management
1 Apr 2024 by Erlinda Vega Mercado, administrator, Hotel Management
Dear guest:We appreciate your score for the service received. It is always a pleasure for us to offer the best service to our clients.
