Ratings based on 468 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Fremont
Posted 19 Dec 2024
by A verified traveler
Posted 13 Dec 2024
Q
by A verified traveler
Posted 12 Dec 2024
The hotel itself was nice and clean.
Room was not ready at check in (3:00). Rooftop bar/restaurant doesn't open until 4 so had to hang out in the lobby.
Staff at rooftop bar seemed put out to have a large group.
Elevators were horrible, key card could only get you to your floor and if staying with a group on different floors, good luck trying to connect.
The area around the hotel is overrun by drug addicts and homeless. Literally had human crap on the sidewalks in front of hotel.
Great little liquor store across the street with friendly clerks
by A verified traveler from Pleasanton
Posted 11 Dec 2024
The room and the restaurant was really clean and had a nice view of the city from the restaurant.
by A verified traveler from San Diego
Posted 11 Dec 2024
Pretty property, very clean. Not much on amenities in hotel. Bars were closed for
Private event, no warning no food no nothing
by A verified traveler
Posted 10 Dec 2024
by A verified traveler
Posted 10 Dec 2024
Overall a beautiful, comfortable place to stay. Just know that it is not in the nicest area in SF. But great value!
by A verified traveler from Santa Monica
Posted 10 Dec 2024
We stayed at the Line SF because we’re familiar with the Line LA, but they are nothing alike. The Line SF is corporate and lacking any character whatsoever. The night we stayed, there were cops and ambulances right downstairs on the street, which seems to be a pretty frequent occurrence in the area. Also, their extra fees are completely ridiculous for what you get. For a hotel with zero amenities, they feel they have the right to charge a “resort fee”. On the fine print, it says the “resort fee” includes “Housekeeping, In-room bottled water, In-room coffee, In-room safe”. Since when is housekeeping considered an amenity? That is part of the room rate. And an in-room safe? A piece of metal that just sits there warrants an extra fee? Ridiculous. And they don't disclose the full parking amount either prior to the stay. I received a message before check in saying its $68, but apparently that does not include tax and basically parking for one night and the BS resort fee basically doubled the room rate. I highly recommend staying somewhere else if you actually want to relax and have an enjoyable time.
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Kahleo , Hotel Management
Good Evening Frank,Thank you for choosing to make The LINE San Francisco your temporary home! We deeply appreciate your feedback and patronage, and if there is anything further you'd like to discuss don't hesitate to reach back out to us directly. Safe travels.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Kahleo , Hotel Management
Good Evening Heather,Thank you for choosing to make us your temporary home at The LINE San Francisco! We deeply appreciate your patronage and feedback! Safe travels and we hope to see you again in the future!
