Ratings based on 485 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Great stay.
Comment from Hotel Management
21 Dec 2024 by The Barnes Hotel Team, Hotel Management
Hi Tammie,Thank you so much for taking the time to send us a review of your recent stay with us. We're glad we were able to make your stay that much more enjoyable. Here at the Barnes Hotel, we strive to provide a memorable experience with the highest level of customer service. We hope you will consider staying with us again on your next visit to San Francisco!Happy Holidays!The Barnes Hotel Team
by A verified traveler
Posted 20 Dec 2024
Lovely. Very down town. So cool.
Comment from Hotel Management
20 Dec 2024 by Azucena , Hotel Management
Thank you for you feed back we really appreciate it. Glad to see you enjoyed your stay.
by A verified traveler from HENDERSON
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Amarion, Hotel Management
Hi Suki, thank you for taking the time to send us a review of your recent stay with us. We're glad we were able to make your stay that much more enjoyable. We hope you will consider staying with us again on your next visit to San Francisco! We will ensure your next stay with us will be a 5 out of 5! Kindest regards, The Barnes Hotel Team
by A verified traveler
Posted 19 Dec 2024
When I checked into my room, the room provided to me was not cleaned at all and had an unmade bed, towels all over in bathroom and urine in toilet. Barely an apology and had to neg for compensation in the form of a room one size up which had an inadequate window AC and fan. Dismal front desk with computer issues and not customer service forward or solutions based. Lost so much time on a short work trip
over this. Disappointing because it is a nice hotel and great location. Hope I was an anomaly.
Comment from Hotel Management
19 Dec 2024 by The Barnes Hotel Team, Hotel Management
Hi Philip,Thank you for taking the time to send us a review of your recent stay with us. We sincerely apologize that we missed the mark in providing a great first impression. We value your feedback, and we are working closely with our Housekeeping team to ensure this does not happen again. We hope you will consider staying with us again on your next visit to San Francisco. We will ensure your next stay will be a 5 out of 5!Kindest regards,The Barnes Hotel Team
by A verified traveler from los angeles
Posted 18 Dec 2024
all good
Comment from Hotel Management
18 Dec 2024 by The Barnes Hotel Team, Hotel Management
Hi Joseph,Thank you for taking the time to send us a review of your recent stay with us. We're glad we were able to make your stay that much more enjoyable. We hope you will consider staying with us again on your next visit to San Francisco! We will ensure your next stay with us will be a 5 out of 5!Kindest regards,The Barnes Hotel Team
by A verified traveler
Posted 17 Dec 2024
Staff was really nice and assisted when needed. Room felt dated and bathroom was very small.
Comment from Hotel Management
18 Dec 2024 by The Barnes Hotel Team, Hotel Management
Hi Thuy,Thank you for taking the time to send us a review of your recent stay with us. We sincerely apologize that we missed the mark in providing a great first impression. We value your feedback and always strive to create a memorable guest experience. We hope you will consider staying with us again on your next visit to San Francisco! We will ensure your next visit will be a 10 out of 10!Kindest regards,The Barnes Hotel Team
by A verified traveler
Posted 14 Dec 2024
The staff was friendly and helpful. We enjoyed our short stay.
Comment from Hotel Management
15 Dec 2024 by The Barnes Hotel Team, Hotel Management
Hi Melissa,Thank you for taking the time to send us a review of your recent stay with us. We're glad we were able to make your trip that much more enjoyable. We hope you will consider staying with us again on your next visit to San Francisco! We will ensure your next stay with us will be a 5 out of 5! Kindest regards,The Barnes Hotel Team
by A verified traveler
Posted 9 Dec 2024
Great staff and great location
Comment from Hotel Management
9 Dec 2024 by The Barnes Hotel Team, Hotel Management
Hi Daniel,Thank you for taking the time to send us a review of your recent stay with us. We're glad we were able to make your trip that much more enjoyable. We hope you will consider staying with us again on your next visit to San Francisco!Kindest regards,The Barnes Hotel Team
by A verified traveler
Posted 8 Dec 2024
Had a good stay at the Barnes.
Comment from Hotel Management
8 Dec 2024 by Azucena , Hotel Management
Thank you for your review we really appreciate it.
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Azucena , Hotel Management
Thank you for your review.
