Ratings based on 1,122 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Staff were wonderful, I appreciate the shuttle to SFO airport. Plus so nice and quite
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Dear Rosanna,Thank you for sharing your wonderful review. It's lovely to know that our friendly staff and airport shuttle contributed to your positive experience. We hope you consider staying with us in the future.
by A verified traveler
Posted 19 Nov 2024
Ok for a night or 2
Comment from Hotel Management
20 Nov 2024 by Guest Relations, Hotel Management
Dear Fouad,We appreciate you taking a moment to share your review. It upsets us that your stay did not meet our expectations, as we expect to deliver an exceptional experience for each guest. We hope to welcome you back soon for the chance to provide a more perfect visit.
by A verified traveler
Posted 18 Nov 2024
Always enjoy coming back however this time i got stuck with a room that had and eerie smell of sewer waste. Besides that i felt safe and little to no disturbance during my whole stay here.
Comment from Hotel Management
19 Nov 2024 by Guest Relations, Hotel Management
Dear Leslie,It was a pleasure to welcome you back to Sonesta Select San Francisco Airport Oyster Point Waterfront. While I'm happy you had another enjoyable experience, I'm sorry for any unfortunate odor you encountered in your room; I will certainly address this internally to ensure it is resolved. Our front desk team is always available and happy to help with any such concerns during your time with us and to ensure you have a comfortable visit. I'm grateful for your positive rating, and hope to have the opportunity to welcome you back on another occasion.
by A verified traveler
Posted 17 Nov 2024
Not bad
Comment from Hotel Management
19 Nov 2024 by Guest Relations, Hotel Management
Dear Brandon,Thank you for your review. We're glad you enjoyed your time at Sonesta Select San Francisco Airport Oyster Point Waterfront. We look forward to welcoming you back the next time you are in the area.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by General Manager, Hotel Management
Dear Miguel,Thank you for being a great guest and giving us a perfect rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Dear Hector,Thank you for being a great guest and giving us a perfect rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear Zhixia,Thank you for being a great guest and giving us a perfect rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by General Manager, Hotel Management
Dear Evangeline,We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city!
by A verified traveler
Posted 9 Nov 2024
I loved everything about this hotel
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Dear Ohaness,Thank you for your reviews! It’s rewarding to hear that everything met your expectations. We look forward to welcoming you back for another memorable stay.
by A verified traveler
Posted 9 Nov 2024
I love to stay in this hotel everything’s clean and every time I get there early I have a room
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Dear Ohaness,Thank you for your continued loyalty. It’s fantastic to hear that you consistently enjoy your stays with us and that our team can accommodate you even when you arrive early. We look forward to seeing you again soon!
