Ratings based on 409 Verified Reviews

4.1 out of 5
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Jan 2025
Little gem! Made a last minute reservation for the same day. Hotel is a little hole in the wall. Cozy little reception area, fine you a boutique feeling. Friendly staff, old school elevator (which is beautiful).Queen bed room is tiny, but really cute, clean and comfy. I would definitely recommend this hotel. Bathroom is also small but ectopic you need. Well definitely return to this place. Super convenient location. One block from union Square. Hop on any bus across the street and go to North Beach (about 6 stops) and enjoy some italian food or gonto the corner store and get some wine and go back to the hotel and relax. Bar/ restaurant is nice, a bit too pricey in my book.cocktails are above 17 $...... Friendly staff though. Overall... cute gem worth staying at. Only complaint: tv has soe channels and no access to youtube or ability to screen mirror, so bring your HDMI cable and your laptop to prevent watching a movie with 50 mins of ads for a 90 min movie 😎 (Fridge is in the room, drinks and candy as well in a basket but no prices on the menu. Also, coffee machine with pods, but unclear if it's complimentary or not Final verdict: Stayed at many SF hotels (work in that industry) and try them out, that's my favorite so far.
4 out of 5
by A verified traveler

Posted 17 Jan 2025
It was great for the price! Everything worked fine and I enjoyed my stay. Only thing I had a problem with was the WIFI. It took a long time to connect to my laptop and it kept kicking me out. I was on the 4th floor. Other than that I enjoyed my stay!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jan 2025
4 out of 5
by A verified traveler

Posted 13 Jan 2025
Staff was friendly. Room was super cold and heater did not work. I had to ask for an extra blanket.
Comment from Hotel Management
13 Jan 2025 by Daniel Johnson , Hotel Management
Thank you for your feedback. We’re glad to hear that our staff was friendly. We apologize for the inconvenience caused by the room temperature and the heater. Your comfort is important to us, and we’ll work on addressing these issues. We hope to welcome you back for a more comfortable stay.
5 out of 5
by A verified traveler

Posted 12 Jan 2025
Excellent hotel. The rooms are classic SF.
Comment from Hotel Management
13 Jan 2025 by Daniel , Hotel Management
Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and appreciated the classic San Francisco charm of our rooms. We look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted 6 Jan 2025
10/10
Comment from Hotel Management
6 Jan 2025 by Daniel Johnson , Hotel Management
Thank you so much for the high marks as well as staying with us. We look forward to hosting you again.
5 out of 5
by A verified traveler from Tarzana

Posted 3 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Rachel, Hotel Management
Thank you so much for your feedback!
4 out of 5
by A verified traveler

Posted 3 Jan 2025
Cody hotel to stay
Comment from Hotel Management
4 Jan 2025 by Rachel, Hotel Management
Thank you so much for your feedback!
5 out of 5
by A verified traveler from Austin

This traveler left a rating score only Posted 28 Dec 2024
5 out of 5
by A verified traveler

Posted 26 Dec 2024
Really nicely put together room that were very clean and organized. I enjoyed my stay! Would definitely stay there again. Only con is that the area is very noisy and can wake you up out of your sleep.
Comment from Hotel Management
30 Dec 2024 by Daniel , Hotel Management
Thank you so much for the high marks and for staying