Ratings based on 982 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2024
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Always love staying at the palace. The staff are so friendly and helpful. And the rooms are large and comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2024
4 out of 5
by A verified traveler

Posted 24 Oct 2024
Amazing hotel and staff! Downfall is the hotel gets super loud since you can hear everything from the inside and outside. Comfy beds but i barley slept since im a light sleeper.
5 out of 5
by A verified traveler

Posted 18 Oct 2024
Love the Palace Hotel. Always stay there when in SF but first time reviewing. The concierge is so helpful and helped make my husband's 50th birthday a good surprise. Thank you!!!
5 out of 5
by A verified traveler

Posted 17 Oct 2024
Beautiful hotel and I really love how clean it was.
5 out of 5
by A verified traveler

Posted 13 Oct 2024
Downtown is not the best area to walk around after dark.
5 out of 5
by A verified traveler

Posted 13 Oct 2024
.
5 out of 5
by A verified traveler

Posted 7 Oct 2024
The Palace Hotel is beautiful and elegant. Customer service was impeccable. Our room was lovely, we really enjoyed our stay. There are only 9 floors so I will try to get a room on any floor higher than 3 next time. Other than that, perfection.
4 out of 5
by A verified traveler

Posted 5 Oct 2024
I will be back
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