Ratings based on 1,513 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
They do not have any coffee in the rooms and do not serve it until after 6am. Hallways and door to enter hallway to my room was not appealing.
by A verified traveler
Posted 9 Dec 2024
Thank you! Nice stay!
Comment from Hotel Management
9 Dec 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our team hopes to have the chance to serve you again on your next visit.
by A verified traveler
Posted 7 Dec 2024
I always stay here and have employees stay here have never had an issue however on this stay while checking in I was helped by Ignacio who seemed a bit unhappy very sad I tried making conversation with no luck
Comment from Hotel Management
9 Dec 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for sharing your experience. I sincerely apologize if Ignacio's demeanour impacted your check-in experience. We strive to provide excellent customer service, and your feedback is valuable. I will address this with him to ensure all guests feel welcome. I hope to provide a better experience during your next stay.
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our team hopes to have the chance to serve you again on your next visit.
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Sophia CSR, Hotel Management
Hi Joe,We appreciate your recent stay at our hotel! Your positive rating illuminates our day. Our team works diligently to surpass your expectations and we keenly anticipate the opportunity to host you again in the future.
by A verified traveler
Posted 5 Dec 2024
Not ideal for families
Comment from Hotel Management
6 Dec 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for choosing us for your recent stay. We regret any inconvenience faced by you and your family during your stay. Kindly let us know about your disappointments in more detail to serve you better in the future.
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Sophia CSR, Hotel Management
Hi Christina,Fulfilling your stay expectations by providing you a great experience is our high priority and we are so happy to see your wonderful 5-star rating! We look forward to hosting you again soon!
by A verified traveler
Posted 2 Dec 2024
Great place to stay
Comment from Hotel Management
3 Dec 2024 by Brand Experience Team, Hotel Management
Hi Gerald,Thank you for the excellent review! We hope to see you soon.Lilith#Team6
by A verified traveler
Posted 2 Dec 2024
Bathroom sink was not draining well. Sink faucet was dripping. Sink didn't have plug on the drain. Bathroom towel holder was broken. Wall light switch was not working. The maintenance fixed these after a day except the dripping faucet.
Floor covering is vinyl and was swollen in few spots in the bathroom.
It felt like the non-smoking policy isn't enforced. There was weed smoking going in nearby rooms and the smell pervaded into our room through bathroom vent.
Good location near freeway exit. Good sound insulation in the window.
There's a trail for running nearby.
The on-property restaurant Hobbee is very good for breakfast and lunch.
Overall, it's a fair value for the money.
Comment from Hotel Management
3 Dec 2024 by Brand Experience Team, Hotel Management
Hi Deepak,Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. Lilith#Team6
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Sophia CSR, Hotel Management
Dear Guest,Your satisfaction is our number one objective, we appreciate your wonderful rating! Our Team hopes to have the chance to serve you again on your next visit.
