Ratings based on 105 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Randy, Hotel Management
Thank you for staying with us and enjoying your stay.
by A verified traveler
Posted 7 Oct 2024
No ac. Stood outside for 10 mins before someone answered the bell.
Comment from Hotel Management
7 Oct 2024 by Randy, Hotel Management
We Don't advertise that we have AC. The deskclerk steped away to go help another customer.
by A verified traveler
Posted 3 Oct 2024
Upon arrival desk service was rude and not welcoming. Once checked into the room we noticed a few appliances not working/ outlets as well. We called the front desk and was told there’s nothing they can do Ridley and hanged up. Asked to speak to a manager and was denied stated nothing they can do at the time and that they can’t change our room either way because they are sold out for the night. There was a change of shift and the following person that came was a lot nicer and apologized for the inconvenience. Overall the experience there was not great. I do not recommend it. The area at night is also very active meaning a lot of homeless and noise.
Comment from Hotel Management
4 Oct 2024 by Randy, Hotel Management
Thank You.
by A verified traveler
Posted 30 Sep 2024
The hotel is in terrible location, hundreds of homeless people and doing drugs around, the room has bugs and dirty, dusty and just not clean at all , doesn’t have own bathroom, no AC , and pretty much a dirty and definitely not in a safe environment. They have a $250 deposit absolutely a ripoff ridiculous pricing for such horrible hotel . Don’t know how this hotel is up to code , it should be reported
Comment from Hotel Management
30 Sep 2024 by Randy P, Hotel Management
What this guest is saying are all lies.
by A verified traveler from damcaus
Posted 29 Sep 2024
if you plan on coming into town for vacation I have a recommend not cooking this property they do not allow gas and you have to be buzzed and every time you go or enter the property vary inconvenient I felt like I was being watched by a warden
Comment from Hotel Management
29 Sep 2024 by Randy, Hotel Management
Thank You
by A verified traveler
Posted 18 Sep 2024
Not professional at all
Comment from Hotel Management
18 Sep 2024 by Randy, Hotel Management
We will address this Immediately.
by A verified traveler
Posted 9 Sep 2024
San Fco Downton my first time, that’s bad , No AC in the room , so you need open the windows to refresh, but the noise of the homeless can’t let you relax.
Comment from Hotel Management
9 Sep 2024 by Randy P, Hotel Management
Sorry but we do not advertise that we have A/C and for the noise outside we cannot control that.
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Randy P, Hotel Management
Thank You for staying with us and enjoying your stay.
by A verified traveler
Posted 20 Aug 2024
Clean and friendly staff
Comment from Hotel Management
20 Aug 2024 by randy, Hotel Management
Thank You for staying with us and enjoying your stay and Happy Birthday to you.
by A verified traveler
Nice hotel for the budget conscious
Posted 6 Aug 2024 on HotelsHonestly, I liked my stay there, the hotel has a certain charm to and was close to where I needed to be - the SFJazz venue and Chinatown. But it might not be for everyone, you are sharing a small restroom and another decent size shower located outside your room. Its almost like a hostel but your room is private. But for the price and location, its pretty good.
Comment from Hotel Management
6 Aug 2024 by Randy P, Hotel Management
Thank You for enjoying your stay with us.
