Ratings based on 1,157 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Everything was great - safe, clean stay with excellent staff.
Comment from Hotel Management
22 Nov 2024 by Louie, Hotel Management
Thank you for staying with us! We hope to see you again soon!
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Louie, Hotel Management
Thank you for staying with us! We hope to see you again soon!
by A verified traveler
Posted 22 Nov 2024
Excellent
Comment from Hotel Management
22 Nov 2024 by Louie, Hotel Management
Thank you, Gabriela for staying with us! We hope to see you again soon!
by A verified traveler
Posted 22 Nov 2024
Love the property
Comment from Hotel Management
22 Nov 2024 by Louie, Hotel Management
Thank you, Estrella for a wonderful review! And thank you for staying with us!
by A verified traveler
Posted 21 Nov 2024
Great location and staff. Rooms were very nice and clean
Comment from Hotel Management
22 Nov 2024 by Louie, Hotel Management
Thank you for staying with us! We hope to see you again soon!
by A verified traveler from Guatemala
Posted 21 Nov 2024
Nice location. We had an awful room on the 2nd floor facing the parking space so there was a lot of noise all day long.
Comment from Hotel Management
22 Nov 2024 by Louie, Hotel Management
I hope this message finds you well. I am writing to sincerely apologize for the discomfort you experienced during your recent stay with us at Kimpton Alton. I understand that the room you were assigned, facing the parking area, did not meet your expectations, and the noise you encountered throughout the day made your stay less enjoyable. Please know that your feedback is incredibly valuable to us, and we take your concerns very seriously.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by -Stormi, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 20 Nov 2024
Great vibe but need blinds that darken. Great staff. View of bay!
Comment from Hotel Management
20 Nov 2024 by -Stormi, Hotel Management
Thank you for staying with us! We are thrilled you enjoyed your stay!
by A verified traveler
Posted 19 Nov 2024
Angelo at Abaca restaurant was so attentive and helpful. Food was delicious!
Comment from Hotel Management
20 Nov 2024 by -Stormi, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 19 Nov 2024
Very friendly staff everything top notch
Comment from Hotel Management
20 Nov 2024 by -Stormi, Hotel Management
Thank you for staying with us we are thrilled you enjoyed your stay!
