Ratings based on 7 Verified Reviews
4.6 Room cleanliness
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
what a lovely neighbourhood. Fillmore street is a couple of blocks away, easy transit outside the door.
by A verified traveler
Posted 27 Sep 2024
Nice neighbour and quiet and safe. The unit has all amentities. We shall stay here again.
by A verified traveler
Posted 23 Mar 2024 on Hotels
Comment from Hotel Management
23 Mar 2024 by Kasa The Addison San Francisco, Hotel Management
Hi William,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
by A verified traveler
Posted 29 Dec 2023
Although it seems like a very nice 4 star facility, there are 2 extreme issues why I only gave it a 1 star overall rating. I would not recommend this place to anyone. I wondered why they had earplugs in the room, then at 4 am I was woken up by the person in the unit next to me snoring. Also, there is no way to secure the door from the inside, except for the key code lock that you use to enter the unit. Find somewhere else to stay.
Comment from Hotel Management
6 Jan 2024 by Kasa The Addison San Francisco, Hotel Management
Hi John,Thank you for sharing your experience at Kasa The Addison San Francisco. We are sorry to hear about the noise disturbances and security issues you encountered during your stay. Our team takes these matters seriously, and we appreciate you bringing them to our attention. We understand how important a peaceful and secure environment is for our guests, and we apologize for any inconvenience caused. Rest assured, we have shared your feedback with our team, and we will take the necessary measures to address these concerns. We value your recommendation and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Team Kasa
by A verified traveler
Posted 13 May 2022 on Hotels
by A verified traveler
Posted 20 Jun 2024 on Hotels
Comment from Hotel Management
20 Jun 2024 by Kasa The Addison San Francisco, Hotel Management
Hi Michel,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa
by A verified traveler
Posted 17 Feb 2024
