Ratings based on 988 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Jay, Hotel Management
Thank you for sharing your feedback.
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
4 Dec 2024 by Jay, Hotel Management
Thank you for sharing your feedback.
by A verified traveler from Pescadero
Posted 29 Nov 2024
Pros: Great location for walking to Chrissy Field, the Tunneltops and the Presidio. Great value for a clean room and comfortable bed. Cons: Having tiny office closed so you have to check in through little window made me feel like it was a very unsafe area. Parking is as described elsewhere- get there early and have a small vehicle! The bathroom floor was not thouroughly cleaned, but rest of room seemed very clean.
Comment from Hotel Management
4 Dec 2024 by Jay, Hotel Management
Thank you for sharing your feedback. We're glad you enjoyed the great location and found the room clean and comfortable. We apologize for the check-in process, and we understand how the small office could make you feel uneasy. We'll certainly look into improving that. We also appreciate the heads-up on parking and the bathroom floor cleaning. Your comments are valuable and will help us improve for future guests. Thanks again.
by A verified traveler
Posted 26 Nov 2024
Good for the price but parking was first come first served. Only a few slots available and was difficult to get in and out of parking structure due to it being so small. Rooms were ok, not that nice. I wouldn’t stay here again.
Comment from Hotel Management
26 Nov 2024 by Jay, Hotel Management
Thank you for your feedback. We're glad to hear that you found the price reasonable, but we apologize for the parking challenges and the difficulty with the structure. We also appreciate your comments on the room quality, and we'll take this into consideration as we work to improve our guest experience. We hope you'll give us another chance in the future.
by A verified traveler from King City
Posted 25 Nov 2024
It's just as advertised. The room fridge is a great touch.
Good deal for the price.
Comment from Hotel Management
26 Nov 2024 by Jay, Hotel Management
Thank you for your review. We're glad to hear that the room met your expectations and that you appreciated the fridge. We strive to offer great value for the price, and we're happy to know you had a positive experience. We hope to welcome you again soon.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Jay, Hotel Management
Thank you so much for your feedback.
by A verified traveler from SAN ANSELMO
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Jay, Hotel Management
Thank you so much for your feedback.
by A verified traveler from San Diego
Posted 17 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Jay, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 30 Aug 2024
guy at check in was horrible super mean no help pictures wasn’t was it looked like was worried i was gonna get scammed
Comment from Hotel Management
31 Aug 2024 by Jay, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 27 Aug 2024
The bathroom was disgusting, lots of mold everywhere
Comment from Hotel Management
28 Aug 2024 by Jay, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
