Ratings based on 1,318 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Destination charge that was not put in the literature. Staff not as friendly as I had hoped.
by A verified traveler
Posted 19 Nov 2024
Great service
Comment from Hotel Management
20 Nov 2024 by Mitchell Garcia, Hotel Management
Hello,Thank you for sharing a little bit about your recent stay. Were glad to see that you enjoyed yourself.
by A verified traveler
Posted 17 Nov 2024
Beautiful hotel in a pleasant location! The hotel room has many updated features. It is comfortable and extremely well maintained. The staff is incredible: kind, helpful and always with a smile! Conveniently located in the hotel is a restaurant that serves breakfast and dinner. A small convenience store is also on site for snacks, and a microwave to heat up leftovers. Other accommodations include a workout room, pool and guest laundry area.
The hotel is located near the wharf. Shopping is close by, as well as a variety of food options. The cruise terminal is also nearby. The Hop On Hop Off Bus is also close by, along with many modes of transportation including the trolley. Rental car agencies are within walking distance from the hotel, as well.
Our trip to San Francisco was an extremely pleasant one! The hotel’s atmosphere made each day a great experience for our group of friends and family.
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Valerie, We’re delighted you loved your experience at Hyatt Centric Fisherman's Wharf San Francisco. It is wonderful to hear the hotel's location and amenities added to your pleasant trip. Our team members are thrilled to hear your kind words about their service. We hope to welcome you and your group of friends and family back soon!
by A verified traveler
Posted 17 Nov 2024
Our room was kinda close to the stair everytime someone will open the door we will hear it closes. The whole night keep waking up.
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
MaNicka, thank you for sharing your experience. It is disheartening to learn about the disturbances you encountered during your stay. Ensuring a comfortable stay is very important, and your feedback is valuable for identifying areas of improvement. Your comments will be looked into to enhance the guest experience.
by A verified traveler
Posted 16 Nov 2024
We didn't stay. The room wasn't that great.
Comment from Hotel Management
16 Nov 2024 by Customer Service, Hotel Management
Robert, thank you for sharing your feedback. The team is sorry to hear that the room did not meet your expectations. They value your input and will use it to make improvements.
by A verified traveler
Posted 12 Nov 2024
Valet parking was convenient. Single elevator on reception level was limiting. Walking past street people to go to Starbucks was awkward.
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Walter, thank you for sharing your thoughts on your recent stay. We're delighted you found valet parking convenient at Hyatt Centric Fisherman's Wharf San Francisco. We are always looking for ways to enhance our guests' experience and appreciate your perspective about the elevator and surrounding area. We’re looking forward to welcoming you back.
by A verified traveler
Posted 12 Nov 2024
The staff are attentive and friendly. Property is well maintained, and the rooms are comfortable. Overall, we really enjoyed our stay!
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Marissa, we’re delighted you loved your experience at Hyatt Centric Fisherman's Wharf San Francisco. Our team is thrilled to hear your kind words, and we're pleased you found the property well-maintained and the rooms comfortable. We look forward to your next visit!
by A verified traveler from Lantana
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Bruce, thank you for choosing to stay with us at Hyatt Centric Fisherman's Wharf San Francisco. We're glad you had a good experience. We hope to welcome you back in the future!
by A verified traveler
Posted 7 Nov 2024
We loved this hotel and location. Clean, safe hotel with optional valet parking. Walking distance to the Wharf and many dining options.
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
True, we’re delighted you loved your experience at Hyatt Centric Fisherman's Wharf San Francisco. It’s great to hear you enjoyed the convenient location and the cleanliness and safety of the hotel. We hope to welcome you back again soon!
by A verified traveler
Posted 6 Nov 2024
I have to say, I had promising hopes about the hotel. The staff was lovely and the amenities were fine, however, the noise control was absolutely horrible. You heard not only every on the street, but in the neighboring rooms as well (keeping my husband and I up for hours). Im from New York City, so there is absolutely no doubt that this wasn’t just an individual issue. I’m happy it was only a 1 night stay, but I can assure you I won’t be returning.
Comment from Hotel Management
7 Nov 2024 by Mitchell Garcia, Hotel Management
Hello,Thank you for telling us about your recent stay. I am sorry for any lack of sleep due to noise.
