Ratings based on 3,405 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Great games, friendly staff, easy to book
Comment from Hotel Management
21 Nov 2024 by Hotel Caza, Hotel Management
Hello Kayla,Greetings from San Francisco! We're so glad you enjoyed our Game Zone! It's good to know it was easy for you to secure your reservation, and we would love to have you back.Cheers,Your friends at Hotel Caza
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Hotel Caza, Hotel Management
Good afternoon Leah,What a pleasure to receive your positive score following your stay with us in Fisherman's Wharf! Hurry back!Warm regards,Your friends at Hotel Caza
by A verified traveler from West Sacramento
Posted 18 Nov 2024
Great stay
Comment from Hotel Management
19 Nov 2024 by Hotel Caza, Hotel Management
Hello Ashli,Your top score leaves us smiling! Thank you for allowing us to pamper you in the city, and we hope you'll hurry back!Warm regards,Your friends at Hotel Caza
by A verified traveler
Posted 18 Nov 2024
We love staying here. Great location!
Comment from Hotel Management
18 Nov 2024 by Hotel Caza, Hotel Management
Good afternoon Julia,Thank you for joining us at Hotel Caza! We hope to remain your go-to hotel option in the city for many years to come!Warm regards,Your friends at Hotel Caza
by A verified traveler
Posted 17 Nov 2024
There were pool tables in the lobby area, and also another on the second floor by the entrance to the gym, it was a really nice area to be able to gather with some friends and visit. Very convenient.
Comment from Hotel Management
18 Nov 2024 by Hotel Caza, Hotel Management
Hello C,We love seeing friends and family gather to enjoy our Game Zone activities, and we're glad you all felt right at home with us! Until next time!Cheers, Your friends at Hotel Caza
by A verified traveler from Oxnard
Posted 17 Nov 2024
Very Happy
Comment from Hotel Management
18 Nov 2024 by MAziz, Hotel Management
thank you for staying with us, and for tanking the time to give us feedback .SanQ
by A verified traveler
Posted 15 Nov 2024
Great place. My only suggestion is that the rooms did not have a mini fridge. That was the only drawback in staying there. Other than that a very nice hotel
Comment from Hotel Management
15 Nov 2024 by Hotel Caza, Hotel Management
Hello Robert,Thank you for sharing your review with us! We would be happy to provide you with a mini fridge upon request on your next stay, and we hope to see you again soon!Warm regards,Your friends at Hotel Caza
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Hotel Caza, Hotel Management
Hello Josiah,Thank you for taking a moment out of your day to share your top score! We hope we can welcome you back through our doors one day soon!Cheers,Your friends at Hotel Caza
by A verified traveler
Posted 13 Nov 2024
Wonderful staff, great location
Comment from Hotel Management
13 Nov 2024 by Hotel Caza, Hotel Management
Good afternoon Nicole,We will pass along your top score and kind words to our friendly and helpful staff here at Hotel Caza, and we hope to host you here in Fisherman's Wharf again!Warm regards,Your friends at Hotel Caza
by A verified traveler from santa rosa
Posted 12 Nov 2024
Good location and pretty clean. A bit noisy so if you are a light sleeper, ask for a room that’s quieter if they have any. The staffs are very helpful and friendly. Rental bikes are limited but complimentary for 4 hours, enough to tour the close by attractions but non of the bikes have space to carry another younger passenger. Very small room, a bit different than the website listed 320 square footage so not sure if we got downgraded somehow or just false advertisement. Daughter saw two drunk people fighting at night but other than that, the property is at a safer area location in SF.
Comment from Hotel Management
13 Nov 2024 by Hotel Caza, Hotel Management
Hello Yi Ju,Thank you for sharing your candid review with us. We are so glad you found time to enjoy our e-bikes for a ride around town! We trust you all felt secure within our property, and we hope your daughter enjoyed our perks with kids in mind, such as our milk and cookies hour.We know your tips for future guests will be appreciated, and we hope we can welcome you and your family back for another visit one day.Cheers,Your friends at Hotel Caza
