Ratings based on 320 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Unique, beautiful hotel. Great for solo travelling!
Comment from Hotel Management
18 Nov 2024 by GGH Team, Hotel Management
Hi Zhi,Thank you so much for your kind words! We're thrilled to hear that you found our hotel unique and beautiful. We strive to create a welcoming and comfortable environment for all our guests, and your positive feedback is truly appreciated. We hope to have the pleasure of welcoming you back on your next visit.Safe travels!
by A verified traveler
Posted 15 Nov 2024
Wonderful stay!
Comment from Hotel Management
17 Nov 2024 by GGH Team, Hotel Management
Hi Cappie,Thank you for your wonderful review! We're thrilled to hear that you had a great stay with us. We look forward to welcoming you back for another fantastic experience soon!
by A verified traveler
Posted 8 Nov 2024
I enjoyed my stay at the Golden Gate to the fullest. I claw foot tub, the comfortable beds, and the steps. This place has tons of charm.
Comment from Hotel Management
11 Nov 2024 by GGH Team, Hotel Management
Hi Debbie,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay at the Golden Gate and appreciated the charm of our hotel, including the claw foot tub and comfortable beds.We look forward to welcoming you back for another delightful stay.
by A verified traveler
Posted 29 Oct 2024
Loved the Golden Gate Hotel! You can access pretty much everything in San Francisco from this location, by taking public transportation. This was our homebase for five nights. The only reason for taking one star off was the included breakfast at their sister hotel down the street. The breakfast was very limited and ran out of some items by 8:30 AM which they would not replenish. We only ended up using the breakfast two out of our five mornings, and the included breakfast was one reason I chose this hotel over another. Disappointed in the breakfast, but the hotel itself and staff get five stars!
Comment from Hotel Management
30 Oct 2024 by GGH Team, Hotel Management
Hi Cheryl,Thank you for your thoughtful review! We’re thrilled to hear that you loved the Golden Gate Hotel and found our location convenient for exploring San Francisco. It’s wonderful to know that our hotel and staff made your stay enjoyable.We apologize for the disappointment with the breakfast at our sister hotel. We’ll work with our partners to improve the breakfast experience.We hope to welcome you back for another stay and provide an even better experience next time.
by A verified traveler
Posted 26 Oct 2024
This was our second time staying at the Golden Gate and we absolutely loved it. The hotel is filled with lovely classic fixtures and very friendly staff (including Skittles the resident cat). The rooms are comfortable, clean and nicely decorated. The location is great and close to some fantastic restaurants. Would definitely stay again the next time we’re in SF!
Comment from Hotel Management
27 Oct 2024 by GGH Team, Hotel Management
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your second stay with us at the Golden Gate. It’s great to know that you appreciated our classic fixtures, friendly staff, and of course, Skittles the cat! We look forward to welcoming you back on your next visit to San Francisco!
by A verified traveler
Posted 20 Oct 2024
The best part was the attention dispensed by the lovely Skittles =^.^=
Comment from Hotel Management
21 Oct 2024 by Front desk, Hotel Management
Thank you for your kind words! We’re thrilled to hear that Skittles made your stay special.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Front desk, Hotel Management
Thank you for your positive review! We’re delighted to hear that you had a great stay with us. We hope to welcome you back soon!
by A verified traveler
Posted 13 Oct 2024
Don’t like
Comment from Hotel Management
18 Oct 2024 by GGH Team, Hotel Management
Hi Andrea,Thank you for your feedback. We’re sorry to hear that your stay didn’t meet your expectations. Your comments are valuable to us, and we’d like to understand more about what went wrong. Please contact us directly so we can address your concerns and work towards improving our services. We hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 1 Oct 2024
Fantastic location. Very cool and unique experience with the antique elevator
Comment from Hotel Management
1 Oct 2024 by GGH Team, Hotel Management
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our fantastic location and had a unique experience with our antique elevator. It’s always a pleasure to know that our guests appreciate the charm and history of our property. We look forward to welcoming you back for another memorable stay!
by A verified traveler
Posted 23 Sep 2024
Good
Comment from Hotel Management
23 Sep 2024 by Eduardo, Hotel Management
Hello Diego, thank you for taking the time to review our hotel. We appreciate your feedback and hope to see you again soon!
