Ratings based on 1,080 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Frisco

Posted 1 Jan 2025
One of the best hotels in San Francisco. Nob hill location is great, service was excellent, and hotel was beautiful.
5 out of 5
by A verified traveler

Posted 31 Dec 2024
Perfect location. Clean & friendly
5 out of 5
by A verified traveler

Posted 31 Dec 2024
A beautiful, five star hotel will lobby decorated wonderfully for the holiday
1 out of 5
by A verified traveler from BANNING

Posted 30 Dec 2024
Hotel smelled old, bed was extremely uncomfortable The smell was so bad my clothes and hair smelled like it even after a shower and wash my fur coat is going to have to be dry cleaned to get the smell out. The hotel smell like a combination of mildew, rotten wood and dog not good
4 out of 5
by A verified traveler from New York

This traveler left a rating score only Posted 30 Dec 2024
5 out of 5
by A verified traveler from PASO ROBLES

Posted 28 Dec 2024
Beautiful hotel. Classic with all of the current amenities.
3 out of 5
by A verified traveler

Posted 27 Dec 2024
For being a Fairmont should have been better
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2024
4 out of 5
by A verified traveler

Posted 25 Dec 2024
Great place, really busy lobby do to holiday decorations. Hotel has everything!
5 out of 5
by A verified traveler

Posted 24 Dec 2024
Historic hotel