Ratings based on 256 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Fine
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Asal, Hotel Management
Dear Lori,Thank you for sharing your review with us. We hope to host you again in near future.Best - The FOUND Hotel San Francisco
by A verified traveler
Posted 30 Dec 2024
The room was very noisy and cold.
Comment from Hotel Management
1 Jan 2025 by Asal, Hotel Management
Dear Elise,We sincerely regret that your experience was less than perfect. We care deeply about our Guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Sincerely, The FOUND Hotel San Francisco
by A verified traveler from San Antonio
Posted 30 Dec 2024
They lie when they caim to have a fan or ac in room. Ours was broken as were units for several other guests. They told me they would fix it during stay but did not. Only offered a portable fan 3rd night os stay. Based on reviews seems to be a property wide problem and they are refusing to invest in basic maintenance. Horrible sleep in tiny stuffy room
Comment from Hotel Management
31 Dec 2024 by Asal, Hotel Management
Dear Elise,We sincerely regret that your experience was less than perfect. We care deeply about our Guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Sincerely, The FOUND Hotel San Francisco
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Asal, Hotel Management
Dear Ke,Thank you for sharing your review with us. We hope to host you again in near future.Best - The FOUND Hotel San Francisco
by A verified traveler
Posted 28 Dec 2024
Reasonable youth hotel in core downtown location. Close to public transportation and easy access to major tourist sites. The nearby area is not safe after dark.
Comment from Hotel Management
1 Jan 2025 by Asal, Hotel Management
Dear Cheng-Tsung,We sincerely regret that your experience was less than perfect. We care deeply about our Guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Sincerely, The FOUND Hotel San Francisco
by A verified traveler
Posted 27 Dec 2024
Heating and room vent system was questionable, otherwise ok stay, mini cafe was a plus
Comment from Hotel Management
1 Jan 2025 by Asal, Hotel Management
Dear Muhammad,We sincerely regret that your experience was less than perfect. We care deeply about our Guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Sincerely, The FOUND Hotel San Francisco
by A verified traveler from Long Beach
Posted 25 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Asal, Hotel Management
Dear Ron, Thank you for providing feedback on your recent experience. We take pride in providing a clean and comfortable space for all our guests, so our team appreciates that you noticed. We look forward to seeing you again soon. Sincerely, The FOUND Hotel San Francisco
by A verified traveler
Posted 24 Dec 2024
This hotel is really perfect I love it
Comment from Hotel Management
26 Dec 2024 by Asal, Hotel Management
Dear Rhuan, Thank you so much for the perfect rating and positive response. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us! Sincerely, The FOUND Hotel San Francisco
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Asal, Hotel Management
Dear Lauryn,Thank you for sharing your review with us. We hope to host you again in near future.Best - The FOUND Hotel San Francisco
