Ratings based on 751 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Friendly staff. Bed was comfortable.
The bathtub in 229 has 2 large deep chips that were uncomfortable under my feet. I stopped my shower short in fear of cutting my feet.
They advertised free breakfast, which was one of the reasons I booked there, but they said the delivery didn't come. I wished they couldve put out some fruit, trailmix, granolas, or cookies, something, anything. So that was disappointing.
Comment from Hotel Management
11 Nov 2024 by Hotel Management, Hotel Management
Dear Noreen,We're glad that you found the staff welcoming and the bed comfortable. We do apologize for the issue with the bathtub and the breakfast. We understand how frustrating that must have been. Your suggestion for alternative breakfast options is much appreciated, and we will certainly take that into consideration for future improvements. Thank you for your feedback. We hope you will give us another chance to demonstrate the excellent service you should have experienced on this visit.Sincerely,Hotel Management
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 25 Oct 2024
Convinient
Comment from Hotel Management
25 Oct 2024 by Hotel Management , Hotel Management
Dear Juan,Thank you for your wonderful review! We are thrilled that you found your stay at Extended Stay America convenient. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience!Sincerely,Hotel Management
by A verified traveler
Posted 21 Oct 2024
Very good
by A verified traveler
Posted 14 Oct 2024
Nice area. Reasonable price
Comment from Hotel Management
15 Oct 2024 by Hotel Management, Hotel Management
Dear Michael, Thank you for your positive feedback, Larry! We are delighted you enjoyed the nice area and found our pricing reasonable. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay at Extended Stay America!Sincerely,Hotel Management
by A verified traveler
Posted 14 Oct 2024
It did its job in providing a safe haven for an overnight stay.
by A verified traveler
Posted 4 Oct 2024
The room was spacious and i did like the full size fridge.
I was however disappointed with the stove top that was useless as we had no pots or pans or plates and utensils. Also, the breakfast provided was not what the booking called it, the "grab and go" that was provided was seriously lacking. The choice of instant oatmeal plus mini blueberry muffin one day or nutrigrain bar the next was disappointing. No milk or half and half for coffee only oversweetened coffeemate which is awful in tea. They didnt even provide a piece of fruit or juice. The location was not within walking distance to get a decent breakfast.
