Ratings based on 1,344 Verified Reviews

3.7 out of 5
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 21 Nov 2024
The building is definitely older. Staff is nice enough felt a bit uncomfortable to ask for help though.
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Very clean and breakfast was great
Comment from Hotel Management
20 Nov 2024 by Ayu, Hotel Management
Thank you
1 out of 5
by A verified traveler from Shelley

Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Ayu, Hotel Management
Thank you for telling us about your recent stay. If you’d be willing, please reach out to our Director of Operations, Ayu C, to discuss your experience in more detail. Customer satisfaction is our top priority here at the Crowne Plaza Hotel, and we'd love another opportunity to wow you.
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Clean frelndly
Comment from Hotel Management
20 Nov 2024 by Ayu, Hotel Management
Thank you for your feedback.
3 out of 5
by A verified traveler

Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by ayu, Hotel Management
We appreciate you sharing the concerns you encountered during your recent stay at our property. Reviews like yours give us an opportunity to address areas of improvement.
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Worth the stay. Affordable pricing and a good restaurant
Comment from Hotel Management
20 Nov 2024 by Ayu, Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Everyone was friendly and gave me the info I needed about the airport shuttle when I checked in and a friendly goodbye when I left at 4:30 a.m. to catch my flight.
Comment from Hotel Management
20 Nov 2024 by Ayu, Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted 18 Nov 2024
the hotel room was clean and comfortable. the front desk staff was friendly and helpful. And I appreciated the airport shuttle service.
Comment from Hotel Management
20 Nov 2024 by Ayu, Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted 18 Nov 2024
It was just what we needed for an overnight stay.
Comment from Hotel Management
20 Nov 2024 by Ayu, Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Lovable accommodating staff
Comment from Hotel Management
20 Nov 2024 by Ayu, Hotel Management
Thank you