Ratings based on 992 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 19 Nov 2024
Location to services and mall was a plus. Staff was also really helpful and friendly and bilingual.
The infrastructure was dated and falling apart in places. For examply door to my bathroom could close properly. And you will notice several places where it was broken or cracked. Not o mention the dated look especially with the dead looking carpet from the 80s. Also the tub in the bathroom is accomodating for kids not a grown man to shower properly.
by A verified traveler
Posted 15 Nov 2024
Rooms are very dated. Service is good.
by A verified traveler
Posted 13 Nov 2024
👌
by A verified traveler
Posted 8 Nov 2024
Very Good
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
17 Sep 2024 by KH, Hotel Management
Estimado huésped Muchas gracias por su calificación.Esperamos nos visite pronto.Saludos cordiales,
by A verified traveler
Posted 11 Sep 2024
Smell like carpet wet
Comment from Hotel Management
17 Sep 2024 by KH, Hotel Management
Dear guestThank you for your feedback. We have share your comments with our housekeeping leaders, to ensure we are taking the correctives necessary to avoid this situation.Best regards,
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
11 Sep 2024 by KH, Hotel Management
Estimado huéspedSu retroalimentación es de suma importancia para nosotros.Muchas gracias por compartir.Saludos cordiales,
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
11 Sep 2024 by KH, Hotel Management
Estimado huéspedMuchas gracias por su puntuación.Saludos cordiales,
by A verified traveler
Posted 7 Sep 2024
The property was clean and child friendly
Comment from Hotel Management
11 Sep 2024 by KH, Hotel Management
Dear guestThank you for your nice comments.We are glad you enjoyed your stay with us.We hope you can visit us again.Regards,
