Ratings based on 989 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 2 Dec 2024
Great service and facilities. Great Staff!
by A verified traveler
Posted 2 Dec 2024
Great hotel. Take security seriously. 24/7 security. Very clean hotel. Comfortable. Overall great stay. Area sketchy. Lots of homeless around Union Square. Guess thats the norm.
by A verified traveler
Posted 30 Nov 2024
The hotel had everything I needed. The room was clean and very comfortable. Be aware that the area is not very safe.
by A verified traveler
Posted 30 Nov 2024
Gret clean and friendly staff!
by A verified traveler
Posted 29 Nov 2024
Wonderful experience from the time I checked in to the time I checked out!
by A verified traveler
Posted 26 Nov 2024
This hotel was a clean, modern property to stay at. Easy walking around with many dining options close by. Staff friendly and helpful.
by A verified traveler
Posted 24 Nov 2024
by A verified traveler from Concord
Posted 23 Nov 2024
Love the cleanliness and the updated rooms
by A verified traveler
Posted 22 Nov 2024
I enjoyed a two night stay in a king bed room. I like the connectedness via the iPad for blinds and ambiance. The bathroom was clean and nice. The rooms cozy and well designed considering the limited square footage. I would recommend.
Comment from Hotel Management
22 Nov 2024 by citizen Lorenzo, Hotel Management
Hello citizen Ariel,Thank you so much for taking the time to tell us about your stay! We are happy to hear you enjoyed our concept and the experience around it and the company of our ambassadors who are the true soul of citizenM. These very kind words mean the world to us and we were very happy to accommodate you in this new world! From your review, we can really feel you are a 100% match to our concept and really understands the reason behind it.Looking forward to welcoming you back soon.
