Ratings based on 981 Verified Reviews

3.5 out of 5
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Beautiful hotel
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Dope
2 out of 5
by A verified traveler from Sacramento

Posted 1 Nov 2024
I have stayed here before and it was a good stay except for the elevator was down. However, this time I was placed on one of the lower floors and the floor itself was disgusting. There were stains everywhere and I am not sure if they are planning to remodel but it was such a difference from the room I stayed in before.
5 out of 5
by A verified traveler

Posted 30 Oct 2024
Nice hotel but a lot of crazy people around the area
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2024
3 out of 5
by A verified traveler

Posted 20 Oct 2024
I did not enjoy not having a fridge or a microwave in our room . The lobby microwave was very dirty.
4 out of 5
by A verified traveler

Posted 19 Oct 2024
The staff were really nice, the place is “modern” with a nice enough lobby but the room itself was a little rundown for the price point. Nice furniture and bed but the carpet has stains and the shower had empty shampoo, conditioner, and body wash dispensers. I did like that they had a water dispenser next to the ice maker. The area around the hotel is a bit rough and I’d recommend avoiding walking down Mission when possible, especially alone at night.
Comment from Hotel Management
19 Oct 2024 by Hotel Management, Hotel Management
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.
4 out of 5
by A verified traveler from Santa Rosa

Posted 18 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Hotel Management, Hotel Management
We are so pleased that you enjoyed your experience with us! We appreciate you taking the time to review the BEI Hotel and will share your feedback with our staff. We hope you'll stay with us again when next in San Francisco
5 out of 5
by A verified traveler

Posted 18 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Hotel Management, Hotel Management
We are so pleased that you enjoyed your experience with us! We appreciate you taking the time to review the BEI Hotel and will share your feedback with our staff. We hope you'll stay with us again when next in San Francisco
4 out of 5
by A verified traveler

Posted 17 Oct 2024
chill place
Comment from Hotel Management
19 Oct 2024 by Hotel Management, Hotel Management
We are so pleased that you enjoyed your experience with us! We appreciate you taking the time to review the BEI Hotel and will share your feedback with our staff. We hope you'll stay with us again when next in San Francisco