Ratings based on 91 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Amsterdam Hostel Management, Hotel Management
Dear Talgat,Thank you so much for awarding us a positive rating for your stay at our Amsterdam Hostel San Francisco hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Best Regards,Amsterdam Hostel Management
by A verified traveler
Posted 27 Oct 2024
Great spot. Very clean. Staff was ok but not very friendly honestly.
Comment from Hotel Management
29 Oct 2024 by Amsterdam Hostel Management, Hotel Management
Dear Adam,Thank you for your feedback! We're glad to hear you found our hotel to be a great spot and very clean. However, we apologize if our staff did not meet your expectations in terms of friendliness. We value your comments and will use them to improve our service. We hope to provide you with a more welcoming experience on your next visit!Sincerely,Amsterdam Hostel Management
by A verified traveler
Posted 22 Oct 2024
TERRIBLE.
Comment from Hotel Management
24 Oct 2024 by Amsterdam Hostel Management, Hotel Management
Dear Dominique,We’re truly sorry to hear that your experience did not meet your expectations. Your feedback is very important to us, and we would appreciate the opportunity to learn more about the issues you encountered.We hope to regain your trust in the future.Sincerely,Amsterdam Hostel Management
by A verified traveler
Posted 16 Oct 2024
Great stay, safe neighborhood with good local corner stores and restaurants on Bush Street.
Comment from Hotel Management
19 Oct 2024 by Amsterdam Hostel Management, Hotel Management
Dear Kay,Thank you for your wonderful review! We’re thrilled to hear you had a great stay and felt safe in our neighborhood. It’s fantastic that you enjoyed the local corner stores and restaurants on Bush Street.We look forward to welcoming you back on your next visit!Best Regards,Amsterdam Hostel Management
by A verified traveler
Posted 10 Oct 2024
No A/C, there were hairs on the bathroom door frame.
Comment from Hotel Management
14 Oct 2024 by Amsterdam Hostel Management, Hotel Management
Dear Raquel,Thank you for your feedback. We apologize for the inconvenience you experienced with the lack of air conditioning and the cleanliness issues you encountered. These concerns do not reflect our standards, and we are committed to addressing them with our housekeeping team to ensure a better experience for future guests. Your comfort and satisfaction are important to us, and we appreciate you bringing this to our attention. We hope you will consider giving us another chance in the future.Sincerely,Amsterdam Hostel Management
by A verified traveler
Posted 1 Oct 2024
The hostel was smelly and dirty. The guy in my room who introduced himself as a volunteer there, tried to harass me when he came back from somewhere apparently drunk.
I also found somebody’s dirty underwear in my bed when I came back to my room the next day and my sheet was taken off and thrown to the side.
Comment from Hotel Management
4 Oct 2024 by Amsterdam Hostel Management, Hotel Management
Dear Julia,We are truly sorry to hear about your experience at our hostel. Your comfort and safety are our top priorities, and it's unacceptable that you encountered these issues. We take such matters very seriously and will investigate this incident further.We appreciate you bringing this to our attention, and we will work diligently to address these concerns to ensure a more pleasant stay for future guests. Thank you for your feedback.Sincerely,Amsterdam Hostel Management
by A verified traveler
Posted 29 Sep 2024
It was a good location and the staff was nice. But the temperature was too warm in the room, and there was no way to remedy that situation. Even just a ceiling fan would have been a HUGE improvement. Oh, and no washcloths. 😵💫
Comment from Hotel Management
3 Oct 2024 by Amsterdam Hostel Management, Hotel Management
Dear Matthew,Thank you for your feedback! We’re pleased to hear you enjoyed our location and found our staff to be nice. We apologize for the issues you experienced with the room temperature and the lack of washcloths. Your suggestions regarding a ceiling fan will be taken into consideration as we continuously work to improve our guests’ experience. We hope to have the opportunity to welcome you back in the future!Sincerely,Amsterdam Hostel Management
by A verified traveler from Healdsburg
Posted 16 Sep 2024
A very nice stay in a pretty safe neighborhood. Conveniently located.
Comment from Hotel Management
18 Sep 2024 by Amsterdam Hostel Management, Hotel Management
Dear Karinmariabrigitte,Thank you for your feedback! We're pleased to hear that you had a very nice stay and felt safe in our neighborhood. It's great to know that our location was convenient for you. We look forward to welcoming you back in the future!Best Regards,Amsterdam Hostel Management
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Amsterdam Hostel Management, Hotel Management
Dear John,Thank you for a Perfect Score Rating on your stay at Amsterdam Hostel San Francisco. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Best Regards,Amsterdam Hostel Management
by A verified traveler
Posted 26 Aug 2024
Bed and room was fine but there is no parking. It cost $50 to park a block away.
Comment from Hotel Management
26 Aug 2024 by Amsterdam Team, Hotel Management
Thank you for the feedback.
