Ratings based on 289 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024
Phenomenally modern and clean rooms - just minutes away from San Francisco and conveniently located near the the South San Francisco BART station. You won't find a better place of lodging in all of South San Francisco!
Highly recommended! 9/10
Comment from Hotel Management
4 Oct 2024 by Amy, Hotel Management
Thank you for taking the time to share your feedback with us – it’s always appreciated
by A verified traveler
Posted 19 Aug 2024
The property is old but well maintained and newly renovated. Everything is in great condition and I find the eclectic decorations charming. The massage chair was such a welcomed and unexpected surprise
Comment from Hotel Management
4 Oct 2024 by Amy, Hotel Management
Thank you for taking the time to share your feedback with us – it’s always appreciated
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
4 Oct 2024 by Amy, Hotel Management
Thank you for taking the time to share your feedback with us – it’s always appreciated
by A verified traveler
Posted 30 Jun 2024
Dirty bathroom
Bed bugs
No house keeping
Comment from Hotel Management
4 Oct 2024 by Amy, Hotel Management
Thank you for taking the time to share your feedback with us – it’s always appreciated
by A verified traveler
Posted 5 Jun 2024
We were told there were no first floor rooms with 2 beds….I doubt this as the place was nearly empty. The water pressure in the shower was so low it was not usable.
Comment from Hotel Management
12 Jun 2024 by Amy, Hotel Management
Thank you for taking the time to share your feedback with us – it’s always appreciated
by A verified traveler
Posted 29 May 2024 on Hotels
Comment from Hotel Management
29 May 2024 by Amy, Hotel Management
Thank you for taking the time to share your feedback with us – it’s always appreciated
by A verified traveler
Posted 25 May 2024 on Hotels
At first the place is very nice and clean looking,with strange, yet interesting retro decor. However, the bathtub is broken and shower difficult to control temperature. Old cigarette burn scars everywhere including the bedding. Also sand in the bed???? TV updating signal every 5 min. You have to ring for the staff even during the day.
Comment from Hotel Management
29 May 2024 by Amy, Hotel Management
Thank you for taking the time to share your feedback with us – it’s always appreciated
by A verified traveler
Posted 17 May 2024 on Hotels
Comment from Hotel Management
17 May 2024 by Amy, Hotel Management
Thank you for taking the time to share your feedback with us – it’s always appreciated
by A verified traveler
Met Our Needs For What We Came For
Posted 10 May 2024 on HotelsRoom was retro. Massage chair, old style fridge, freezer, and microwave definitely made this stay fun considering we needed a cheap night to stay before a long visit to UCSF transplant center the following day. We had issues with satellite TV and massage chair at first, but manager attended to the issues promptly. Lock did not complete lock, which was concerning, but locked regardless. Towels, floor, and bed covers had ink stains. Overall, it was better than expected for what we came for. Plus, really good authentic Mexican food in the area “Los Cuates Taqueria” salsa was spicy as hell.
Comment from Hotel Management
17 May 2024 by Amy, Hotel Management
Thank you for taking the time to share your feedback with us – it’s always appreciated
by A verified traveler
Posted 7 May 2024
Interesting decor. Also, each room has a massage chair.
Comment from Hotel Management
17 May 2024 by Amy, Hotel Management
Thank you for taking the time to share your feedback with us – it’s always appreciated
