Ratings based on 867 Verified Reviews
3.3 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
No elevators. Shower water pressure was too slow.
Comment from Hotel Management
27 Sep 2024 by Rocky, Hotel Management
Thank you and sorry for that
by A verified traveler
Posted 24 Aug 2024
This place is just perfect! I stay here every time I’m in the city.
Comment from Hotel Management
26 Aug 2024 by Rocky, Hotel Management
Thank you very much
by A verified traveler
Posted 23 Aug 2024
Comment from Hotel Management
26 Aug 2024 by Rocky, Hotel Management
Thank you very much
by A verified traveler
Posted 23 Aug 2024
Parking was tricky but you can’t really complain about free parking in San Francisco. Room was spacious and clean. Great deal for the price.
Comment from Hotel Management
23 Aug 2024 by Rocky, Hotel Management
Thank you very much
by A verified traveler from Portage
Posted 15 Aug 2024
Not bad for money but no elevator had to drag luggage up to the fourth floor and keys don’t work well
Comment from Hotel Management
15 Aug 2024 by Rocky, Hotel Management
Thank you and sorry for the elevator and key issue
by A verified traveler
Posted 11 Aug 2024
The property is too old and the room is dirty. The bath towels are old and worn. Shampoo is average amount, body lotion is to small that barely comes out of the bag.
Comment from Hotel Management
13 Aug 2024 by Rocky, Hotel Management
Sorry for that and thank you for telling about that
by A verified traveler
Posted 6 Aug 2024 on Hotels
Comment from Hotel Management
7 Aug 2024 by Rocky, Hotel Management
Thank you and sorry for that
by A verified traveler
Posted 4 Aug 2024
Staff very nice.
Comment from Hotel Management
5 Aug 2024 by Rocky, Hotel Management
Thank you very much
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by Rocky, Hotel Management
Thank you very much
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
