Ratings based on 760 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kingston 19
Posted 6 Oct 2024
Beautiful. Great. 10/10. Had a cancelled flight and this was great and I’m a really great area. I’d stay here again for a couple of nights.
Comment from Hotel Management
7 Oct 2024 by Equipo Aloft, Hotel Management
Dear Lionel,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Aloft Panamá team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by El Equipo de Aloft, Hotel Management
Estimado pedro,Mucha gracias por haberse alojado con nosotros y por hacernos llegar su reseña. Nos da muchísimo gusto ver que disfrutó su estadía y quedaremos a sus órdenes para atenderle en una nueva oportunidad.
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Brenda C., Hotel Management
Dear Mr. Nicholas,Thank you for staying with us. Our team will be very pleased to see how much you enjoyed your stay, and we thank you for taking the time to share your feedback. Hope to see you again soon!Regards,
by A verified traveler
Posted 7 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Brenda C., Hotel Management
Estimado Sr. Anthony,En nombre de todo el equipo de Aloft Panamá, quiero agradecerle por compartir sobre su experiencia con nosotros.Siempre es alentador escuchar comentarios positivos, especialmente cuando provienen de nuestros huéspedes. Una vez más, le agradezco que se haya tomado el tiempo de compartir sus comentarios.Esperamos darle nuevamente la bienvenida con nosotros.Saludos,
by A verified traveler
Posted 30 Jul 2024 on Travelocity
the hotel needs repairs, such as the room I was staying in pieces of the carpet was missing, the shower had a lot of soap build up.
Comment from Hotel Management
8 Aug 2024 by Brenda C., Hotel Management
Dear Marie,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve the guest experience we provide our guests. I would like to apologize for the inconveniences presented during your stay with us.Although we fell short of meeting your expectations during your stay, we hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Regards,
by A verified traveler
Posted 30 Jul 2024 on Travelocity
hallway was too dark, not enough English-speaking workers. so, I could not get much assistance.
Comment from Hotel Management
8 Aug 2024 by Brenda C., Hotel Management
Dear Marie,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve the guest experience we provide our guests.Although we fell short of meeting your expectations during your stay, we hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Regards,
by A verified traveler from miami
Posted 25 Jul 2024
Great facilites, terrible staff.
Comment from Hotel Management
8 Aug 2024 by Brenda C., Hotel Management
Dear Mr. Pedro, Thank you for taking the time to share your feedback. Im really sorry to hear you found our staff terrible, we will be sharing your feedback with our team leaders to reinforce our service standards. Hope you give us the opportunity to deliver an excellent service in an upcoming stay in our property. Regards,
by A verified traveler from PANAMA
Posted 21 Jul 2024
Excelent option
Comment from Hotel Management
8 Aug 2024 by Brenda C., Hotel Management
Dear Mr. Raed,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Aloft Panamá team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 15 Jul 2024
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Comment from Hotel Management
15 Jul 2024 by Maria Sagel, Hotel Management
Le agradecemos que se haya tomado el tiempo de completar la encuesta. Sus comentarios son muy importantes para nosotros, nos encanta saber que disfrutó su estancia. Esperamos poder atenderla en un futuro próximo
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Maria Sagel, Hotel Management
Gracias por hospedarse con nosotros, nos encanta saber que disfrutó de su estadía.Lo esperamos pronto.
