Ratings based on 186 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jan 2025
by A verified traveler
Posted 31 Dec 2024
Perfect place for a safe and enjoyable vacation! Food, including the complimentary breakfast was top class and comparable to any 5-star restaurants in the US, France, Spain or Singapore. The staff were well mannered, courteous, and willing to do whatever needed to make guests comfortable.. I also enjoyed the welcome goodies from the most famous bakery store in Trinidad. Puff-n-stuff, a true Trini experience. I will go back there in a heartbeat…
Comment from Hotel Management
31 Dec 2024 by Delia, Hotel Management
Thank you for your positive review. Will ensure the staff is commended and will relay to Puff n Stuff also!Happy New Year!
by A verified traveler
Posted 19 Dec 2024
I like that the resort was immaculate, and the staff was very polite and professional.
Comment from Hotel Management
19 Dec 2024 by Delia, Hotel Management
Thank you for your positive feedback...greatly appreciated!
by A verified traveler
Posted 29 Nov 2024
Wasn’t what I read on the other reviews, the room space was perfect and the view was perfect.
Comment from Hotel Management
30 Nov 2024 by Delia, Hotel Management
Thank you for your review...appreciate the positive feedback!
by A verified traveler
Posted 27 Nov 2024
The serene atmosphere and beauty of the hotel’s location.
Comment from Hotel Management
30 Nov 2024 by Delia, Hotel Management
Thank you for your review...very much appreciated!
by A verified traveler
Great service
Posted 20 Sep 2024 on HotelsAlways great cozy experience in South!!!
Comment from Hotel Management
21 Sep 2024 by Delia, Hotel Management
Thank you for your positive review!
by A verified traveler
Posted 10 Sep 2024 on Hotels
It’s a small hotel with a small pool. Rooms are oversized which seemed like a waste of space. Shower needs to be upgraded, water seemed to splatter out. Door to room was a light wooden door that could easily be kicked in, exit door at the end of the hallway leading to the side of the property remained open the entire Friday night, and the hotel is a local dinner and drinks spot on a Friday night. There was no elevator on the 2-story property and I had to physically carry my 50lb bag up 3-flights of stairs.
Comment from Hotel Management
10 Sep 2024 by Delia, Hotel Management
Thank you for. your feedback.
by A verified traveler
Posted 11 Aug 2024
Great hotel to stay at. Very clean, great hospitality by the reception staff and housekeeping staff.
The restaurant service needs improvement. Breakfast was included in price. If I ordered a 2nd item I was told I need to pay for it. If I ordered a hot chocolate at breakfast I was told I need to pay for it. Never heard of such a thing at breakfast time anywhere else. There was no breakfast buffet. The times I had lunch at poolside there was no one visible to make ordering easy. All workers sat inside restaurant-this area needs improvement for sure.
Comment from Hotel Management
14 Aug 2024 by Delia, Hotel Management
Thank you for your feedback. Greatly appreciate.
by A verified traveler
Posted 13 Jul 2024
Comment from Hotel Management
15 Jul 2024 by Delia, Hotel Management
Thank you very much for the positive response. Hope you will come back again!
by A verified traveler
Posted 30 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by Delia, Hotel Management
Thank you for the great review. Hope you will get an opportunity to visit us again!
