Ratings based on 10 Verified Reviews

4.0 out of 5
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 27 Jul 2024
Both rooms we rented had a very strong moldy smell. If we had another option we would have left Most of the plugs in the room didn’t work. The phone didn’t work. I seen an employee in the hall and let him know. He came in and looked and left and never came back. They knew and just didn’t care. The door knob kept sticking and we got stuck in the room and couldn’t call the front desk. My husband finally got it to work. Overall the smell was so bad iit was unbearable If we just rented one room I would think maybe it’s just my room but we rented two and both were so bad. The other reviews have to be fake unless they are used to living in a cave
5 out of 5
by A verified traveler

Posted 22 May 2024
Villa GranCassa is an excellent location if you’re staying in and around the area of San Donato. Highly recommended.
5 out of 5
by A verified traveler from Barrie

Posted 4 Mar 2024
Always a pleasant stay. Staff, service, food and ambiance is amazing.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Oct 2023
5 out of 5
by A verified traveler

Posted 16 Sep 2023 on Travelocity
Very pretty property. Staff was great and very comfortable stay.
5 out of 5
by A verified traveler from Pickering

This traveler left a rating score only Posted 25 May 2023
5 out of 5
by A verified traveler from Barrie

Posted 17 Apr 2023
Very convenient, located at Centre of town. Historical beautiful clean villa. Staff was amazing and very accommodating for all our needs. Felt like we were part of the family.
4 out of 5
by A verified traveler from Barrie

This traveler left a rating score only Posted 1 Jun 2022
3 out of 5
by A verified traveler

Posted 31 Oct 2023
Bella struttura,personale cordiale, bisogna migliorare nella pulizia e qualche comfort in più sarebbe gradito,comoda xkè vicino al centro.
4 out of 5
by A verified traveler

Un bel palazzo d'epoca

Posted 3 May 2023 on Hotels
Un bella struttura,comoda anche le scale che portano nelle camere. Mi sono trovata bene. Il bagno troppo stretto e la doccia( nn moderna con il doccione e la cipolla,specialmente per le persone anziane nn comoda).I cuscini troppo basso. Da fare queste modifiche ed è perfetto.